Operations Data AnalystPharmacy2U | Certified B Corp • Leeds, England, United Kingdom
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Operations Data Analyst
Pharmacy2U | Certified B Corp
- Leeds, England, United Kingdom
- Leeds, England, United Kingdom
Über
Leeds, LS15 8GB. Hybrid schedule – 2-3 days per week in the office at Thorpe Park, Leeds.
Salary:
£35,000 - £45,000 per annum DOE, discretionary annual bonus up to 10%, extensive benefits.
Contract type:
Permanent Employment type:
Full time Working hours:
37.5 hours per week, Monday - Friday. Core hours 09:30 - 16:00.
Company Overview We are the nation's largest online pharmacy, serving over 1.6 million patients in England. A market leader with 25 years’ experience, we manage NHS prescriptions from request through delivery. Great Place to Work certified, B Corp with high social and environmental standards.
Role Summary Highly motivated Data Analyst to join our operations data team. Focus on creating and maintaining a reporting suite for operational areas. Analyse and interpret data across multiple sites, collaborate with purchasing, clinical and operations teams.
Benefits
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (Blue Light Card)
Employee assistance programme
In-house mental health support
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme (subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD, etc.)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
CPD/training commitment
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & exclusive offers at The Springs, Leeds
25% discount on pharmacy services
Responsibilities
Analyse operational data to derive actionable insights supporting business growth and site performance.
Develop and maintain dashboards and reports tracking key performance indicators (KPIs) and site metrics.
Use advanced analytics techniques to assist purchasing and operations in achieving key business KPIs.
Analyse existing operational procedures, identify opportunities for enhancement to increase customer service.
Provide operational forecasts for new changes, report findings to impacted business areas.
Create dashboards and visualisations to communicate insights to stakeholders.
Translate complex data into actionable business strategies for cross‑functional teams.
Act as data partner to purchasing team, providing analytical support for operational decisions and reporting.
Work closely with operations to align insights with broader business strategies.
Present data‑driven findings and recommendations to non‑technical stakeholders, bridging the gap between data and actionable strategy.
Ensure data integrity, accuracy, and consistency by implementing best practices in data governance and management.
Work with data engineering teams to optimise data collection, storage, and retrieval processes.
Develop and maintain automated dashboards to track KPIs, delivering clear insights to stakeholders.
Analyse variances between actuals and forecasts, identifying key drivers and trends to inform future strategies.
Stay updated on the latest trends in data analytics, eCommerce, and the pharmacy industry to identify opportunities for process improvement and innovation.
Recommend new tools, technologies, and methodologies to enhance data analysis and reporting capabilities.
Qualifications
Bachelor’s or master’s degree in a related field.
Expertise in Power BI, SQL, and other data visualisation and reporting tools (Tableau, Looker).
Experience building and maintaining automated dashboards and reports in Power BI, Tableau or Looker.
Hands‑on experience using SQL for data extraction, transformation, and analysis.
Experience with data modelling and creating reusable data pipelines for reporting.
Experience analysing large and complex datasets to identify operational inefficiencies or business opportunities.
Prior involvement in developing forecasting models (e.g., demand forecasting, workload capacity planning).
Experience measuring and improving KPIs related to service levels, accuracy, and turnaround times.
Involvement in root cause analysis for operational issues and recommending corrective actions.
Application Process Please click apply. If we think you are a good match, we will contact you to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
Legal All hiring is conducted in accordance with equal opportunity and anti‑discrimination laws. You are required to disclose the same.
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Sprachkenntnisse
- English
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