Operations Manager

Job Overview
impact on our company's success

We are seeking a highly organized, detail-oriented Office Manager to oversee daily operations of our real estate brokerage. This role is critical to ensuring smooth office functionality, compliance with state and brokerage regulations, agent support, and overall administrative efficiency. The ideal candidate thrives in a fast-paced environment, understands real estate workflows, and can act as the operational backbone of the brokerage.

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Key Responsibilities

Office & Brokerage Operations

• Manage day-to-day office operations and administrative systems

• Serve as the primary point of contact for agents, vendors, and clients

• Maintain office organization, supplies, equipment, and vendor relationships

• Implement and improve office procedures, workflows, and best practices

Agent Support & Onboarding

• Onboard new agents, including licensing verification, paperwork, and system setup

• Assist agents with transaction questions, forms, and brokerage procedures

• Track agent licenses, CE requirements, and renewals

• Coordinate agent training, meetings, and internal communications

Transaction & Compliance Management

• Review and manage transaction files for completeness and compliance

• Ensure adherence to state real estate regulations and brokerage policies

• Maintain digital and physical records in accordance with retention requirements

• Coordinate with managing broker on audits and compliance reviews

Financial & Administrative Support

• Process invoices, reimbursements, and basic bookkeeping tasks

• Track commissions, transaction fees, and agent splits (as applicable)

• Coordinate with accounting, payroll, and external vendors

• Assist with budgeting, expense tracking, and reporting

Marketing & Office Coordination

• Support marketing initiatives, listings, and agent branding needs

• Coordinate signage, business cards, and promotional materials

• Manage office calendars, meetings, and brokerage events

• Assist with social media or marketing platforms as needed

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Qualifications

• 2+ years of office management or administrative experience (real estate preferred)

• Strong understanding of real estate transactions and terminology

• Excellent organizational and time-management skills

• High attention to detail and accuracy

• Proficiency in Microsoft Office, Google Workspace, and real estate platforms (MLS, transaction management software, CRM)

• Strong written and verbal communication skills

• Ability to multitask and prioritize in a deadline-driven environment

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Preferred Experience

• Prior experience in a real estate brokerage or title/transaction coordination

• Familiarity with state real estate compliance requirements

• Experience supporting multiple agents and high transaction volume

• Bookkeeping or commission tracking experience

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Compensation & Benefits

• Competitive salary based on experience

• Bonus or performance incentives available

• Health benefits (at 90 days employment)

• Paid time off and holidays

• Growth opportunities within the brokerage

Pay: $45, $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person