Part-Time Front Desk Receptionist

Job Summary
We are seeking a dynamic and friendly Part-Time Front Desk Receptionist to join our busy medical office team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. Your energetic approach and attention to detail will help ensure smooth clinic operations, accurate appointment scheduling, and seamless communication between patients and healthcare providers. This position offers an exciting opportunity to contribute to a caring environment dedicated to patient well-being and efficient healthcare delivery.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression of the practice
• Answer multi-line phone systems promptly and professionally, directing calls appropriately
• Verify insurance coverage, perform insurance verification, and assist with billing inquiries using systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Schedule appointments accurately utilizing electronic health record (EHR) systems and coordinate patient flow effectively
• Manage medical records, including filing, data entry, and documentation review in compliance with HIPAA regulations
• Assist with patient intake processes, including collecting demographic information and updating medical histories with proper medical terminology and ICD coding (ICD-9/ICD-10)
• Support medical administrative tasks such as billing, coding (CPT coding), and documentation review to ensure accuracy in medical records and care plans

Qualifications

• Prior experience working in a medical office or healthcare setting is highly preferred, especially in front desk or medical receptionist roles
• Strong computer skills with proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks
• Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and insurance processes such as Medicare verification is essential
• Excellent phone etiquette with the ability to handle multi-line phone systems efficiently
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Demonstrated clerical skills including filing, data entry (10 key typing), and document management
• Exceptional customer service skills with a friendly demeanor and professional appearance
• Ability to handle sensitive information in accordance with HIPAA regulations while maintaining confidentiality

Join our team to make a meaningful difference in patient care We value energetic individuals who thrive in fast-paced environments and are committed to delivering outstanding service. This part-time role offers flexible scheduling within a supportive workplace dedicated to your professional growth.

Job Type: Part-time

Pay: $ $20.00 per hour

Expected hours: 8 – 10 per week

Work Location: In person