Store Manager

Job Summary
We are seeking an experienced and dynamic Store Manager to oversee daily retail operations, ensure excellent customer service, and lead a team toward achieving sales and operational goals. The ideal candidate will possess strong leadership, management, and organizational skills, with a proven track record in retail management. This role involves managing inventory, supervising staff, and implementing effective merchandising strategies to drive store success.

Responsibilities

• Lead and supervise store staff, including hiring, training, and developing team members to ensure high performance and excellent customer service.
• Oversee daily store operations, including opening and closing procedures, cash handling, POS transactions, and maintaining store cleanliness.
• Manage inventory control, stock replenishment, purchasing, pricing strategies, and merchandising to optimize sales opportunities.
• Develop and implement sales strategies to meet or exceed sales targets while maintaining budgetary controls.
• Conduct employee orientation sessions, interviews for new hires, and ongoing training & development programs.
• Handle customer inquiries, resolve complaints effectively, and ensure a positive shopping experience.
• Coordinate marketing efforts to promote store products and services within the community.
• Manage payroll processing, bookkeeping tasks, and administrative duties related to store operations.
• Utilize management skills such as budgeting, inventory management, retail math, and sales management to improve overall store performance.
• Maintain effective communication with staff at all levels and foster a team-oriented environment.

Skills

• Strong leadership with supervisory experience in retail or grocery stores.
• Excellent communication skills; bilingual or multilingual abilities are a plus.
• Proficiency in negotiation, customer service excellence, and conflict resolution.
• Experience with inventory management systems (POS), stock control, merchandising, and pricing strategies.
• Skilled in payroll processing, bookkeeping, budgeting, and retail math.
• Ability to manage shift schedules effectively while ensuring operational efficiency.
• Demonstrated organizational skills with attention to detail in stock stocking and inventory control.
• Knowledge of marketing techniques relevant to retail environments; experience with wireless sales or grocery store operations is advantageous.
• Strong time management skills with the ability to prioritize tasks efficiently.
• Administrative experience including phone etiquette and record keeping. This position offers an opportunity for a motivated individual to lead a vibrant retail team while contributing directly to the success of the store through strategic management and exceptional leadership skills.

Job Type: Full-time

Pay: $45, $55,393.14 per year

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Paid training
• Vision insurance

Work Location: In person