General Manager

Tutta Bella Neapolitan Pizzerias has been serving traditional Neapolitan pizzas, pastas, and artisan-driven cuisine for over 20 years. We are seeking an experienced General Manager to lead a multi-concept hospitality operation located within a luxury residential (REN) building in Downtown Seattle.

This role oversees three distinct concepts:

• Tutta Bella Neapolitan Pizzeria
• The Lobby Bar
• Social Fabric Café + Market

The General Manager has full responsibility for operations across all concepts, including P&L management, labor and cost controls, food quality, guest experience, hiring, training, and team development. This is a hands-on leadership role requiring strong multi-concept or multi-unit experience, operational discipline, and a passion for hospitality.

The ideal candidate is a proven restaurant leader with experience in high-volume, full-service environments who leads with accountability, communication, compassion, and respect. This role balances strategic oversight with daily floor presence while maintaining exceptional service standards in a luxury urban setting.

While we are seeking a highly experienced General Manager, Tutta Bella provides a comprehensive onboarding and training program focused on brand values, systems, and operational excellence. This is a challenging and rewarding opportunity for a hospitality professional who values quality, consistency, innovation, and long-term growth.

Compensation

• $82,000 – $92,500 starting annual salary, depending on experience
• Salary placement expected to trend toward the midpoint of the range

Benefits

• Medical insurance with 65% employer-paid premiums (employee coverage)
• Optional dental, vision, life, and family coverage
• Paid Sick Leave (Seattle PSST compliant)
• Manager vacation plan (up to 10 days earned in year one)
• Free shift meals and espresso beverages
• Dining and marketplace discounts

Essential Job Duties

• Lead with a guest-first mindset and model Tutta Bella values
• Oversee managers and hourly teams across all concepts
• Manage hiring, training, scheduling, performance, and development
• Achieve sales goals and control labor, food, and operating costs
• Ensure compliance with company standards and all applicable laws
• Oversee ordering, inventories, vendor relationships, and maintenance
• Ensure food safety, workplace safety, cleanliness, and readiness
• Complete administrative duties including reporting and reconciliations
• Coach teams, conduct reviews, and follow progressive discipline

Additional Responsibilities

• Support local marketing and community partnerships
• Drive HR initiatives and employee appreciation
• Share the history and traditions behind our food and brand
• Support other reasonable tasks as assigned

Requirements

• 5+ years full-service restaurant experience
• 3+ years supervising restaurant teams
• 2+ years leading both FOH and BOH managers
• Proven experience building and coaching high-performing teams
• Strong knowledge of labor, food safety, and workplace regulations
• Excellent written and verbal communication skills
• Ability to work evenings, weekends, and holidays sustainably
• Spanish proficiency is a plus but not required.

What You'll Learn in Your First 90 Days

• Tutta Bella values and service philosophy
• Menu, espresso, wine, and seasonal features
• Daily operations, shift mechanics, and guest recovery
• Toast, CTUIT, and ADP systems
• Financial periods, inventories, and business reviews
• The broader Tutta Bella ecosystem and concepts

Physical & Work Environment

• Standing and walking up to 4 hours at a time
• Lifting up to 50 lbs (team lifts when needed)
• Repetitive hand motions and screen use
• Work during operating hours (approx. 7:00 AM – 12:00 AM)
• Exposure to restaurant equipment including ovens and slicers

As an equal opportunity employer, Tutta Bella is committed to ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

How to Apply

Please submit your resume and cover letter through Indeed. If you need an accommodation to apply, interview, or perform essential job functions, please contact

Job Type: Full-time

Pay: $82, $92,500.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person