Home Health Intake

At Lakeview Village, we are friendly professionals who are united by our passion for providing aging adults with a lifestyle and quality services above the rest. No matter the stage in your career, this is your opportunity to be a part of a community that creates cherished memories for our residents.

Lakeview Village is a continuing care retirement community. We have an opening for a Home Health Intake & Scheduling Coordinator to work Full Time.

Lakeview's Home Health Intake & Scheduling Coordinator provides administrative support and intake, scheduling, and clerical services to the Home Health Administrator/Director of Nursing in order to increase the effectiveness and efficiency of the Home Health department.

Why join us?

• Competitive pay
• Health, dental, and vision benefits
• Retirement plan with employer match
• Employee Assistance Program
• Fitness center and pool

Job Duties and Responsibilities

• Provides general administrative duties for the Home Health division including, but not limited to: answering phones, taking messages, managing fax communications, managing physician orders and referral calls, and creating, modifying, and copying forms.
• Works closely with the Admissions Liaison and Registered Nurse Case Managers to facilitate staffing in accordance with resident needs.
• Provides the Home Health Administrator with computer support for certifications, re-certifications, and agency admissions.
• Assists with the distribution of Medicare paperwork as directed, tracks physicians' orders, assembling and disassembling medical charts, quality assurance activities, and regulatory compliance.
• Assists with departmental purchasing requests.
• Supports, expands, and maintains marketing efforts to promote departmental programs and services.
• Coordinates and assists with projects and meetings as needed.
• Responsible for the central supply system – checks for par level, stocks shelves, and orders supplies.
• Responsible for the Home Health medical records system in regards to admissions and discharges.
• Responsible for ordering office supplies and coding all invoices for Home Health.
• Develops and maintains a good working rapport with inter-department personnel, other departments within the facility, and off-campus contacts to ensure that departmental programs can be properly maintained to meet the needs of the facility and residents.
• Ensures that Residents' Rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to express grievances are followed.
• Maintains confidentiality of sensitive information.
• Handles stress well, gets along with others in the workplace, maintains acceptable standards of conduct.
• Adheres to all safety regulations and requirements.
• Completes trainings as required by policy.
• Supportive of Lakeview Village's vision, mission, and values.

• Performs other duties as assigned.

• High School Diploma or GED is required.

• At least one year of experience in scheduling and intake coordination for Home Health and Private Duty is required.
• Must demonstrate a good working knowledge of the Microsoft Office Suite software. Must adapt quickly to new systems.
• Demonstrates good communications skills, including but not limited to effective reading, writing, speaking, and analytical skills, with a fluent understanding of English.
• Ability to work independently, prioritize tasks appropriately, and exercise sound judgement where procedures cannot be standardized.
• Ability to administer and follow straightforward written or verbal instructions.
• Demonstrates both precision and accuracy in the completion of duties each day.
• Possesses an empathetic approach to the elderly.
• Able to work in a team setting with residents, relatives, staff, and others.

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