HR Generalist

Description
JOB TITLE:
HR Generalist

DEPARTMENT:
Administration

REPORTS TO:
Human Resources Manager

STATUS:
exempt

About Primary Health Solutions
Our Mission
We meet people where they are and partner with them on their journey toward wellness.
Our Vision
The destination for servant leaders to provide comprehensive and exceptional care.
Our Values
R – Respect I – Innovation S – Stewardship E – Excellence

Position Summary

The HR Generalist supports the Human Resources department by delivering core HR services across the employee lifecycle. This role focuses on employee relations support, HR administration, engagement initiatives, HR programs, and day-to-day HR operations. The HR Generalist serves as a trusted resource to employees and leaders by providing guidance, resolving issues, and supporting organizational culture and effectiveness.

Essential Functions
Employee Relations & Support

• Serve as a first point of contact for employee questions related to HR policies, practices, and procedures.
• Support employee relations matters by assisting with issue resolution, documentation, and follow-up.
• Provide guidance to leaders and employees on performance management processes and workplace concerns.
• Assist with stay interviews, exit interviews, and employee feedback initiatives; summarize themes and recommend improvements.

Engagement & Culture

• Support employee engagement and retention initiatives aligned with organizational values and mission.
• Assist with the development, administration, and analysis of employee engagement surveys.
• Partner with leadership to implement action plans that enhance morale, connection, and workplace experience.
• Support recognition programs and internal communication efforts.

HR Administration & Operations

• Process new hire onboarding paperwork and ensure completion of required documentation.
• Maintain accurate and confidential employee records within the HRIS.
• Perform data entry for employee status changes, terminations, and personnel updates.
• Prepare routine HR reports and dashboards to support department goals and decision-making.
• Manage employment verifications, unemployment claims, and workers' compensation documentation.

HR Programs & Process Improvement

• Assist in the evaluation and continuous improvement of HR programs, processes, and workflows.
• Recommend updates to internal procedures to improve efficiency, consistency, and employee experience.
• Support the implementation of HR initiatives and projects as assigned.

Other Duties

• Perform other HR-related duties as assigned to support department operations.

Core Competencies

• Customer Service: Demonstrates responsiveness, professionalism, and a commitment to positive employee experiences.
• Communication: Communicates clearly and effectively in written and verbal formats; practices active listening.
• Confidentiality & Integrity: Handles sensitive information with discretion and professionalism.
• Dependability: Meets commitments, manages workload effectively, and adapts to changing priorities.
• Attention to Detail: Ensures accuracy in documentation, data entry, and reporting.
• Time Management: Prioritizes tasks, manages deadlines, and balances competing demands.

Requirements
Success Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Three (3) or more years of generalist-level human resources experience.

Knowledge, Skills & Abilities

• Working knowledge of HR best practices across employee relations, engagement, and HR administration.
• Strong interpersonal skills with the ability to build trust and credibility.
• Ability to exercise sound judgment and handle sensitive matters discreetly.
• Proficiency with HRIS systems and Microsoft Office applications.

Computer Skills

Ability to gain knowledge of internal HR systems, electronic record systems, Microsoft Office, and standard business software.

Certifications

PHR or SHRM-CP certification preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job