Team Lead

Team Lead (Gameplay, Party Host & Guest Experience)

Location: Marietta, GA 30066
Pay: $13–$15/hour (BOE)
Job Type: Part-time
Schedule: Typically ~5-6 hour shifts; evenings, weekends, school holidays/breaks. Some weekday shifts available.

Who We Are

Be part of the opening team at Georgia's FIRST indoor Nerf-style play arena — where high‑energy fun, friendly competition, and great memories are made every day We host open play, parties, camps and corporate events for kids and adults.

About the Role

As a Team Lead, you'll be the go-to on the floor, guiding the team, ensuring smooth daily operations, and helping create unforgettable experiences for guests. You'll gain hands-on experience in leadership, problem-solving, scheduling, and working directly with ownership—in a high-energy, fun environment that's perfect for building your resume or strengthening college and job applications. Ideal for students or young professionals seeking management experience and entrepreneurial exposure.

What You'll Do

• Lead and supervise a team of highly valued Team Members during shifts, ensuring everyone is engaged, on-task, and energized.
• Assist as needed with scheduling and shift coordination for the team.
• Assist in prepping the facility for the daily operations and schedule.
• Assist as needed with birthday party scheduling, coordination, logistics for customers.
• Oversee birthday parties, group events, and arena gameplay, making sure transitions are smooth and guests have a top-tier experience.
• Step in to run check-in/out, referee games, party host or check-out equipment as needed.
• Serve as the point of contact for questions, issues or escalations, problem-solving, and on-the-fly decisions during shifts.
• Mentor new Team Members and provide guidance on best practices, operational flow, POS systems, safety, and guest engagement.
• Support light administrative duties, including shift notes, incident reports, and inventory checks.
• Maintain safety, cleanliness, and a professional yet fun atmosphere throughout the arena.
• Assist with creating social media content, creation, filming or promotional activities.
• Partner with ownership as needed to optimize daily operations, scheduling, and guest experiences.
• Be able and willing to perform all tasks of our Team Members.

Who We're Looking For – The face of our brand

• Ages 18+ with reliable transportation.
• Energetic, outgoing, patient and confident in guiding and mentoring others.
• Strong communication skills, able to interact professionally with parents, guests, and team members.
• Proactive problem-solver who can make smart decisions independently.
• Interested in gaining leadership, scheduling, and team management experience.
• Someone that others can be motivated by and learn from.
• Previous experience in customer service, hospitality, or team roles is a plus but enthusiasm and leadership potential are most important.
• More interested in leading the game than scrolling.
• Must have night, weekend and school break availability.

Why You'll Love Working at RIVALS

This isn't a big box floor supervisor role. It's a fun, high-energy job for a new exciting Family Entertainment Center where you work with friends, stay active, and build real-world experience.

What We Offer

• Base pay: $13–$15/hr BOE
• Flexible scheduling around school, other jobs and personal commitments.
• Fun, high-energy work environment with hands-on leadership experience.
• Build teamwork, problem-solving, and leadership skills that shine on college applications or resumes.
• Employee and family discounts on arena play and merch.

Bonuses & Growth

• Opportunity to work directly with ownership on operational improvements and potentially lead future location expansions.
• 5-Star Bonus Program: Earn a $250 bonus after 5 glowing 5-star Google reviews mentioning you.
• Shift Milestone Bonus: After 50 shifts, pay increases by $0.50/hr.
• Differential pay opportunities for some holiday and school-break shifts.
• RIVALS Rising Program.

Ready to Lead the Team?

If you're looking to help us launch Georgia's FIRST indoor Nerf-style arena, you're excited to motivated and guide a team, keep our arena running smoothly, and create memorable experiences for our valued players and guests, please send your name, a brief intro about yourself and your resume to to start your journey as a RIVALS, the blaster basecamp, Team Lead.

Pay: $ $15.00 per hour

Expected hours: 10 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person