Library Assistant

JOB SUMMARY: The Library Assistant provides support to students, faculty and staff within the Learning Resource Center in the areas of circulation; using reserve collections; reading room supervision; and other duties as assigned. Hours are 10:00 am to 3:00 pm and 3:00 pm to 8:00 pm Saturday and Sunday.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

• Administration of the library in the absence of the department head;
• Participates in all the work at the circulation desk such as processing interlibrary loans, and reserving books…etc.;
• Supervises computer use and train others in the use of the computer; instructs patrons in the use of media and equipment and operates equipment, answers telephone, receives overdue items…etc.;
• Orients patrons to the library by informing them of services available and the location of media, and by recommending media and by explaining use of the Public Access catalog;
• Records departmental statistics;
• Compiles and maintains reserve books.
• Administration of the Papercut printing system. Assists patrons with printing.
• Acts as departmental representative with faculty, staff and visitors in a professional, friendly manner at all times;
• Provides support for the professional activities within the Learning Resource Center ("LRC") users in the areas of circulation, using reserve collections and reading room supervision;
• Prepares new acquisition lists, bibliography, user statistics, and binding preparation;
• Assists users with use of electronic resource/database accessible from the LRC computers;
• Ensures compliance with Internal, State and Federal Regulations;
• Follows proper OSHA and safety guidelines;
• Properly use, maintain, and protect equipment; and
• Performs other duties needed and/or assigned for the department needs.

EEO/AA/M/F/Vets/Disabled

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Effective communication skills, both written and verbal;
• Ability to work effectively under pressure in a fast paced environment;
• Confident in handling ambiguity and fluid situations and have an abundance of common sense and pragmatism;
• Ability to work with individuals at all levels in the organization and throw equal enthusiasm behind the more routine, hands-on activities, as well as those requiring a higher profile;
• Organizational skills; must be accurate and attentive to detail;
• Ability to maintain an established work schedule; assess and prioritize multiple tasks and demands;
• Interpersonal skills to include tact and diplomacy;
• Organizational and planning skills, including attention to detail and follow-through;
• Strong computer literacy and accurate data entry skills;
• Maintain confidentiality of work related information and materials;
• Establish and maintain effective working relationships;
• Flexibility to accept other duties needed/assigned for the department needs;
• Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
• Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and
• Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.

MINIMUM QUALIFICATIONS: Education and experience equivalent to: High school diploma or equivalent required. Experience working in a customer service oriented environment required. Familiarity with academic or medical/dental information center, library or learning resource center preferred.