Canvas LMS Administrator

Title: Canvas LMS Administrator

Location: Hybrid On-Site

Type: Contract (12 months)

Rate: $62 per hour

REQUIRED EDUCATION:

Bachelor's degree

Description: This is the primary Learning Management System (LMS) administrator position and includes all LMS administration duties. This position will work closely with instructional designers, IT colleagues, and vendors to address the LMS needs and issues of students and faculty. In addition, this position will carry out the development and delivery of functionality, integrations, and third-party system support for solutions integrated with the primary LMS system, Canvas. The LMS Administrator will partner with various OIT colleagues on a routine basis and use excellent interpersonal communication skills to establish strong relationships with vendors and campus units to ensure efficient processes and successful outcomes. The LMS Administrator will be expected to contribute to discussions and decision-making activities by the team or committees related to content, functionality or any requested changes to the LMS and its affiliated systems.

Responsibilities:

• Ensure that courses are imported correctly from the Student Information System (PeopleSoft) into Canvas.
• Ensure that instructors and students are imported correctly from the Student Information System (PeopleSoft) into the appropriate courses and sections in the LMS.
• Build and support integrations with other third-party systems such as Zoom, Panopto, CampusCE and Timber-Booklog.
• Manage other third-party solutions affiliated with Canvas and implement/support their LTI integrations
• Provide second-tier support for instructors and students having issues with the LMS.
• Monitor the internal ticketing system for LMS-related issues and address issues appropriately.
• Collaborate with the manager as the primary point of contact for all vendors as they relate to the LMS.
• Assist in drafting communications and alerts within Canvas.
• Be willing to take on additional administration duties of other integrated solutions such as Panopto or Gradescope.
• Work with vendors to troubleshoot any issues with vendor LMS systems.
• Responsible for maintaining security roles within the LMS.

Skills and Experience for the Role:

Must Have

Strong Preference

A Plus to Have

Canvas Administration in a Higher Education setting (3+ years)

X

Evaluating and documenting LTI integrations with Canvas (3+ years)

X

Implementing and supporting SIS-Canvas integrations (3+ years)

X

Tier-2 support for Canvas, custom applications, and integrated systems

X

Ability to collaborate with instructional designers, faculty, and students

X

Experience with ITSM ticketing systems (ServiceNow)

X

Knowledge of Change Management, data governance, and security best practices

X

Ability to edit basic CSS and HTML

X

Knowledge of templates, quizzes, placement tests, and other LMS functions

X

Experience with PeopleSoft

X

Experience with Campus CE, Zoom, and Panopto

X

Java programming and custom application development and support

X