Senior Training Coordinator, Facilities

Job Posting Title:

Senior Training Coordinator, Facilities

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Dec 30, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:

• 100% employer-paid basic medical coverage
• Free Capital Metro bus rides
• Retirement contributions
• Paid vacation, sick time, and holidays
• Career growth & professional development

Please visit our Human Resources (HR) website at

to learn more about the total benefits offered when you join our team

Purpose

This position will coordinate operational training and professional development for the facilities unit within University Housing and Dining (UHD). As part of the UHD Human Resources team, this role will support the overall goals for training and professional development for UHD, by focusing on the unique needs and priorities within Facilities, which includes both maintenance and building services (housekeeping) teams. In collaboration with Facilities leaders, this role will work to create and deliver learning opportunities for staff in alignment with established priorities and vision and will foster a welcoming and supportive new employee experience.

Responsibilities

• Contribute to the design of Facilities staff training curricula. Coordinate the development of training programs to achieve specified learning outcomes, including training for new staff, ongoing training for existing staff, and training in response to emerging needs. Collaborate with appropriate subject matter experts (SMEs), incl. Facilities managers and supervisors, to design learning opportunities based in competency theory, deliver training using effective modalities, and create training materials to support operational needs. Collaborate with Facilities staff tasked with providing training in their teams. Provide train-the-trainer guidance and ensure consistency and quality of programs produced by these functional trainers. Collaborate with other UHD Trainers to share resources and expertise when training needs converge across units. Coordinate and communicate with internal and external facilitators. Facilitate training on various topics.
• Establish working relationships with Facilities leadership and supervisory staff to understand the needs, priorities and vision for operational training, new employee experience, and professional development in Facilities. Work with supervisors at all levels to identify skills or knowledge gaps and understand desired learning outcomes. In close collaboration with relevant stakeholders, develop and refine a strategy for operational training and ongoing development for Facilities staff. Evaluate, analyze and report on training and onboarding programs' effectiveness and return on investment. Provide data-informed recommendations for innovation and changes based on this assessment. Ensure alignment with priorities and vision set by Facilities leadership and overall strategy for training at UHD.
• Serve as point person to support the ongoing career development needs for Facilities employees. In partnership with Facilities leadership and UHD HR, develop solutions to address career development priorities including leadership development, competencies, and up-skilling to adapt to changes in the profession or technology. Collaborate with other UHD Training team members to identify where cross-functional development needs converge and to share expertise and maximize resources. Amplify existing opportunities, source and evaluate external resources, and collaborate with appropriate experts to create and deliver professional development content. Provide input to ensure professional development resources and opportunities are allocated in alignment with the vision established by Facilities and UHD leadership.
• In alignment with the vision and priorities of Facilities leadership, design and maintain a new employee protocol to supplement existing UHD-wide onboarding and orientation. Standardize procedures to ensure new employees have the information and resources they need, the opportunity to engage with key colleagues, and are effectively welcomed into their new teams. Create resources including checklists and provide guidance to supervisors on the expectations for bringing on a new employee to ensure consistency in the new employee experience. Customize onboarding protocol to fit the needs of employees at all levels and in various roles. Collect feedback on the onboarding experience to inform changes to the protocol.
• Lead in the planning and execution of Facilities training events in collaboration with relevant UHD teams and following established event planning protocol. Schedule meetings, book rooms, and arrange catering. Prepare supplies and materials; set up and break down rooms. Track attendance at trainings and events. Maintain training records using the UT learning management system (UTLearn): create events and sessions, record attendance, and generate reports. Support the HR team as a backup during peak periods with a priority of helping support facilities needs. Participate in Facilities, HR, and UHD-wide planning efforts, committees and meetings. Other related duties as assigned.

Required Qualifications

• Bachelor's degree in a related field.
• At least 8 years of experience developing and conducting training programs.
• Use of training equipment in the area being taught.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• 2 or more years of experience providing training for facilities staff, including maintenance, housekeeping, or similar trades.
• Experience working in facilities, maintenance, housekeeper or similar trade.
• Experience working with higher education facilities staff, public sector facilities staff and/or experience working with facilities staff in a 24/7 residential operation.
• Experience leading and developing others in the creation and/or facilitation of training.
• Experience facilitating learning through multiple modalities, such as instructor-led workshops, presentations, micro-learning and/or on-the-job training.
• Experience designing materials to support learning, such as workbooks, quick reference guides, videos, and/or e-learning modules.
• Experience analyzing training components to evaluate effectiveness and drive data-informed decisions.
• Familiarity with adult learning theory and effective training practices.
• Bilingual in English/Spanish.
• Ability to analyze input from stakeholders to understand training needs and priorities.
• Ability to provide creative learning-based solutions to support operational needs.
• Ability to communicate effectively and tailor the message and medium to the audience.
• Ability to design and facilitate activities to engage learners.

Salary Range

$70,000+ depending on qualifications

Working Conditions

• May work around standard office conditions
• Repetitive use of keyboard at a workstation

Work Shift

• Monday - Friday, 8:00AM - 5:00PM. Hours and days may vary to include nights and weekends.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/