Lead Server

A Lead Server assumes a supervisory role in a restaurant, hotel, or other hospitality setting. They are responsible for prompt and friendly attention to our guests as well as guiding a team of servers and ensuring the efficient execution of service operations. The Lead Server's key responsibilities include ensuring guest satisfaction, promoting staff efficiency, and facilitating the overall smooth operation of the establishment.

ESSENTIAL RESPONSIBILITIES

• Serving as a host for all guests in the dining rooms and at catered events
• Creating and maintaining an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment in the dining rooms
• Maintaining high performance and behavioral expectations for the team.
• Ensuring dining rooms are set up with an upscale and professional appearance
• Overseeing completion of closing assignments, ensuring cleanliness of dining rooms and in the serving and kitchen prep areas
• Tracking inventory to ensure supplies are readily available and in stock for meals and events
•  Assisting in standardizing methods and procedures and providing necessary training to team members to ensure they fully understand these requirements
• Providing department orientation to new servers and ongoing training, including correct facility procedures, safety codes, proper use of internal system, and menu items as needed
• Assisting with the coordination of catering functions and special events, including decorating, setup and break down, monitoring of food and beverage stations and staffing.
• Provide leadership to crew and shift managers guaranteeing great quality, customer service and cleanliness according to the public health code.
• Take orders from customers, input orders into micros, and obtain