Restaurant Manager

Job Description: Restaurant Manager – Shaggy's Biloxi Beach

Position Overview:
We are seeking an experienced and dynamic restaurant manager to lead our team at Shaggy's renowned for delivering world-class hospitality. Our establishment prides itself on providing an unparalleled dining experience that consistently puts the guest first*. The ideal candidate will bring expertise in managing full-service restaurants, along with exceptional team-building and training skills to foster a culture of excellence, collaboration, and growth.

Key Responsibilities:

• Leadership & Team Management:
• Inspire, mentor, and lead a diverse team of hospitality professionals to consistently deliver outstanding guest experiences.
• Oversee recruitment, onboarding, training, and development of staff to maintain a high-performing team.
• Foster a positive, inclusive, and team-oriented work environment that encourages creativity and accountability.
• Guest Experience:
• Uphold and embody our commitment to putting the guest first in every interaction.
• Ensure all service standards are met or exceeded, creating memorable moments that enhance the guest experience.
• Proactively engage with guests to address feedback and ensure satisfaction.
• Operational Excellence:
• Manage daily operations, including front-of-house and back-of-house coordination, to ensure smooth service flow.
• Oversee inventory management, ordering, and quality control to maintain the highest product standards.
• Ensure compliance with health, safety, and cleanliness standards, reflecting our commitment to excellence.
• Financial Performance:
• Monitor and manage budgets, labor costs, and operating expenses to achieve profitability goals.
• Analyze sales trends and develop strategies to enhance revenue and efficiency.
• Collaborate with marketing teams to execute promotions and events that drive business growth.
• Training & Development:
• Implement ongoing training programs that enhance service standards and operational knowledge.
• Provide continuous coaching and feedback to empower staff and encourage career growth.

Qualifications:

• Proven experience (5+ years) managing full-service restaurants, preferably in a seafood-focused or waterfront dining setting.
• Exceptional leadership and team-building skills with a passion for developing talent.
• Strong understanding of hospitality standards and commitment to guest-centric service.
• Excellent organizational and multitasking skills in a fast-paced environment.
• Proficiency in restaurant management software, inventory systems, and financial reporting.
• Outstanding communication and interpersonal skills.
• Knowledge of seafood preparation and wine pairings is a plus.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth within a supportive and innovative culture.
• A stunning lakefront work environment that fosters creativity and pride.
• Employee discounts and benefits package, including health and wellness options.

Join our team and lead the way in crafting extraordinary dining experiences where the beauty of the lakefront meets the art of world-class hospitality.

To Apply:
Please submit your resume and a cover letter detailing your leadership philosophy and relevant experience on Indeed. We look forward to welcoming a passionate leader to our team

Job Type: Full-time

Pay: $65, $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Why do you want to work for Shaggys?

Work Location: In person