Resident Care Coordinator

POSITION SUMMARY

The Resident Care Coordinator is an RN who has developed managerial and clinical skills through experience and advanced training. Assists in the planning, development and implementation of processes and systems within the department. This position is responsible for the coordination of day to day clinical operations with licensed and non-licensed personnel who provide health care to residents and with the interdisciplinary team.  Provides direct patient care as necessary.

  TASK LETTER CODE

PRIMARY DUTIES

(Are the essential job tasks or primary responsibilities that the individual who holds the position must be able to perform unaided or with the assistance of an accommodation. For example: "DO" (action verb) + "WHAT" (object) – "Collects vitals from patients at the being of the visit according to clinic protocol".

% OF TIME PERFORMING DUTY

A

Manages day to day operations of SNF and assists in the design, implementation and evaluation of nursing systems that ensure consistent delivery of resident focused care and the promotion of resident rights. 

B

Assists MDS Coordinator with administrative responsibilities of both departments in the absence of the Director of Nursing

C

Promotes positive team relations by maintaining effective communication with all staff, other departments, physicians, residents, families and visitors

D

Continually assesses the quality and appropriateness of resident care by conducting resident rounds and facilitating the resolution of resident concerns and complaints as they arise

E

Applies leadership qualities in daily activities using problem solving and conflict resolution skills effectively in regards to all staff, residents, families and visitors

F

Assists in the planning and directing of team meetings. Attends nursing management meetings in the absence of the DON

G

Assists in the development, revision, and review of departmental policies and procedures assuring they meet current practice standards

H

Maintain current knowledge of all regulatory standards. Demonstrates accountability for nursing practice through continuous professional growth and development compliance with state and federal regulatory agencies

I

Assists in the admission and discharge planning processes

J

Identifies and resolves problems related to delivery of resident care

K

Assists to recruit, select, orient, and train staff to meet the needs of the department

L

Collaborates with DON to address and resolve resident, family, physician, and staff concerns/complaints

M

Displays fiscal responsibility and assists with the development of annual capital and operational budgets

N

Promotes harmonious relationship and open line of communication within the department, with the IDT and other support personal to ensure quality of care

O

Maintains confidentiality of all residents/staff information

P

Participates in all facets of department quality improvement and infection control processes, including EOC rounds and SNF safety meetings

Q

Assists the DON with the development, implementation of all newly mandated Federal and State regulatory initiatives

R

Reviews monthly pharmacist report, follows up on provider issues and resolutions

S

Audits physician progress notes and coordinating with providers to maintain timelines of documentation

T

Participates in developing and reviewing care plans

U

Arranges for resident's diagnostics and therapeutic services/appts/outings

V

Assists and reviews potential SNF admissions

W

Attends nursing daily report routinely

X

Orientation of new staff onboarding on unit

Y

Cerner super user ability, run reports in care tracker where needed

Z

Keep Caretracker current for resident documentation

Accurate, objective, and professional documentation in HER for tasks completed as RCC

Coordinate all preparation for appointments and outings medical or person, including communication tool to staff., communication with POA/guardian/family, provider, outpatient provider, pharmacy, and any other areas to provide for safe and appropriate time away.

Coordinate all medical referrals

Coordinate for any planned surgery

Coordinate all medication annual renewals with pharmacy/provider

Assist in emergent or urgent transfers of residents

Collaboration with unit provider related to outings/appointments, may include forwarding of notes to provider in Cerner

Assist with specialty orthopedic devices for residents and implementation of such devices

Coordinate all items needed for telehealth appointments

Assist with management of supplies on hand and new supplies that are needed

Working knowledge of all supplies or furniture used for residents/care

Coordinate with all entities when sleep apnea devices are needed

Management and oversight of wound vac, purchase orders of, and supplies for any wound vac

Assist with any postmortem processes- facilitate personal supplies or belongings of residents and family

Coordinate of family/caregiver conversation, including use of work cell phone/three-way calls/in person meetings

Cohesive real time problem solving for issues with medications/lab/radiology/nursing unit

Assist with specialty medication process

Oversight of rail process/bed against the wall ongoing protocols

Active participation with QAPI program – including ongoing PIPs

Weekly count of all unit Omnicell and assist with trust fund monies processes

Active participation in weight IDT team meetings, oversight of collection of monthly weights

Actively preparing for survey at all the times

Assist and present to any surveyors during state survey process

Other related duties as assigned.

POSITION QUALIFICATIONS

MINIMUM EDUCATION:  High school diploma

Graduated from an accredited school of nursing as an RN

PREFERRED EDUCATION:

MINIMUM EXPERIENCE: Minimum of 3 years experience in a long term, skilled or dementia care facility

REQUIRED CERTIFICATIONS:  Valid Nevada RN license with evidence of ongoing education towards RN licensure

BLS

PREFERRED CERTIFICATIONS/LICENSES:  RAC-CT, Certified Dementia Care Practitioner, Certification in Geriatric nursing and experience in a leadership role

SPECIAL SKILLS:

SUPERVISES:  Delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties

PHYSICIAL DEMANDS: For physical demands and working conditions, see next page.