Über
We are seeking a highly motivated and organized Sales Coordinator to join our team! As a Sales Coordinator, you will be responsible for supporting the sales team in achieving revenue goals and providing exceptional customer service to clients. Specific requirements include the ability to effectively communicate with guests in a friendly and positive manner, the ability to meet/exceed client needs and resolve complaints. This is a dynamic role that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are passionate about the hospitality industry and enjoy working with people, we encourage you to apply. Responsibilities
Answer and direct all service/sales/catering phone calls and greet visitors. Maintain work areas neat and organized. Maintain a good working relationship with other departments, employees and guests. Prepare room blocks, proposals, confirmations, thank-you letters, cover sheets, function sheets, rooming lists. Order pre-paid return reservation cards and V.I.P. amenities, as well as make room reservations. Report all unsafe conditions immediately. Become familiar with all phases of the filing system. Handle all correspondence to the Director of Sales and other assigned Sales Managers. Transcribe dictated letters, memos, etc. Prepare graphs, charts, statistical research and budget information. Attend mandatory meetings as assigned. Collect and complete report for market share analysis. Complete other duties as assigned by supervisor to include cross training. Daily updates and reports from maintaining future booking logs. Distribute contracts, memos, to assigned individuals. Log and maintain file on documents such as reader board, surveys, pre-cons, celebration letters. Maintain a file of competitive studies of local hotel rates and update periodically as demand requires. Maintain Director of Sales and Sales staff reader files on a monthly basis. Maintain files on promotions, advertising, all Sales Department invoices, room night revenue forms and leads. Order office supplies. Responsible for computation for the month-end reports. Qualifications
Present a professional appearance and confidence Strong communication skills, both written and verbal Excellent organizational and time management skills Ability to work independently and as part of a team Strong computer skills; proficient in Microsoft Office and database management Previous experience in a sales or customer service role preferred Knowledge of hotel or resort operations and sales processes Positive attitude and strong work ethic Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Sprachkenntnisse
- English
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