Über
Your key responsibilities:
Act as the subject matter expert for the sales tech stack (e.g., Salesforce, Gong, 6Sense, Highspot).
Deliver training that ensures sellers are not just proficient in the tools, but are using them to drive better sales outcomes.
Conduct training sessions on our internal sales lifecycle, from lead management to deal closure. Ensure all sellers understand our "Rules of Engagement" and maintain high standards of data integrity.
Facilitate the technical and process-oriented segments of the Sales Onboarding program. Partner with the Onboarding Lead to ensure new hires are successfully ramped on our specific workflows and tools.
Develop and update practical learning assets, including eLearnings, "how-to" videos, system workflow guides, and process checklists that simplify complex tasks for the sales team.
Lead live workshops and virtual webinars for both new hires and tenured reps, focusing on "learning by doing" through interactive screen-sharing and role-play exercises.
Work closely with Sales Operations to document new system updates or workflow changes, translating technical backend updates into clear, actionable training for the front-line.
Monitor tool usage and process compliance data to identify teams or individuals who may need additional "refresher" training or targeted coaching.
Regularly audit the training library to ensure all system screenshots, messaging scripts, and process flows are accurate and reflect the current state of the business.
What you’ll bring: Required:
2–4 years of experience
in sales training & enablement.
Strong Facilitation Skills:
A confident and clear presenter who can break down technical or process-heavy topics into simple, actionable steps for a diverse audience.
Sales Process Fluency:
A solid understanding of the B2B sales cycle (prospecting, discovery, and pipeline management) and why following a unified process is critical to team success.
Tech Stack Proficiency:
High proficiency in Salesforce and Sales Engagement Platforms (e.g., Gong, 6Sense, Highspot, Linkedin Sales Navigator). You are comfortable being the "power user" who helps others navigate the tools.
Instructional Design Basics:
Experience creating clean, professional training materials, slide decks, and screen-recorded tutorials. Previous experience using Articulate or similar authoring tools is a must.
Collaboration Skills:
Ability to work effectively with Sales Ops, Product Marketing, and Sales Managers to ensure training content is technically accurate and field-relevant.
Detail-Oriented:
A passion for accuracy and a "get it right" mindset when it comes to documenting internal processes and system workflows.
Previous experience as a Seller, SDR or within Sales Ops.
Background in the formal sales methodology MEDDPICC.
Where you will work: This position offers a hybrid work arrangement based out of our London office, with the flexibility to work remotely. We are also open to considering fully remote candidates located within England.
Sponsorship is not available.
Legal authorization to work in England is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.
How you’ll benefit:
Company Bonus or Commission Structure (depending on the role)
Medical, Dental, and Vision Coverage Options
401(k) Savings Plan
Company-Paid Basic Life and AD&D Insurance
Short-Term Disability (STD)
Long-Term Disability (LTD)
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Employee Support Program (EAP)
Voluntary Supplemental Insurance
Tuition Reimbursement - available for select positions; full details will be shared during the interview process
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Privacy Notice:
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
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Sprachkenntnisse
- English
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