Front Office Coordinator

Company Description

Excel Physical Therapy is a premier, therapist-owned outpatient orthopedic and sports clinic with locations in Bozeman and Manhattan, Montana. Since 2001, our practice has been grounded in the values of specialization, collaboration, customer service, and excellence in patient care.

Our team is composed of the most qualified and motivated physical therapists and support staff, creating a workplace focused on growth, teamwork, and exceptional care.

We are proud to have been named "Best Physical Therapy" in the Bozeman Chronicle Gallatin's Greatest Community Choice Awards three years running.

Bozeman is consistently ranked as one of the top small cities to live in—thanks to its balance of vibrant community life and unmatched access to outdoor recreation in every season.

Learn more about our practice at

Job Description

Excel Physical Therapy is seeking a warm, organized, and service-minded Front Office Coordinator to join our Bozeman team. As the first point of contact for patients, visitors, and callers, you'll set the tone for an exceptional clinic experience. This role is perfect for someone who loves connecting with people, thrives in a fast-paced environment, and takes pride in accuracy, communication, and teamwork. Your ability to multitask and keep daily operations running smoothly will play a key part in our clinic's success and reputation.
Job Duties:

Job Duties

• Warmly greet patients and deliver outstanding customer service
• Coordinate patient care from initial evaluation through discharge
• Answer and direct phone calls
• Manage electronic scheduling with accuracy and efficiency
• Perform data entry and maintain clean, organized records
• Verify insurance benefits and obtain required information
• Maintain patient charts and EMRs in compliance with clinic standards
• Collect, post, and deposit patient payments
• Assist with faxing, filing, and other administrative tasks as assigned

Qualifications

• High school diploma or equivalent
• Strong customer service orientation
• Ability to work well independently and as part of a team
• Professional, polished appearance and demeanor
• Excellent verbal and written communication skills
• Strong attention to detail and ability to multitask in a busy environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Benefits Package includes:

• Competitive hourly wage
• Bonus Rewards Program
• Medical, Dental, Vision, and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Gym Membership Discounts
• Generous PTO package
• 6 Paid Holidays
• 401(k) matching
• Employee Assistance Program
• Employee discount plans
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog)

The anticipated base salary for this position is $20.00 an hour. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.