Loan Officer Assistant

The Role

Let's make moves We are looking for a Loan Officer Assistant to join the Revolution and create a meaningful and collaborative lending experience for our customers. As a Loan Officer Assistant at Revolution Mortgage, you will be an extension of the Loan Officer to increase sales opportunity and streamline the origination and approval process for the customer. This role will provide administrative, sales, and customer experience support while serving as a liaison between the customer and sales.  What you'll be doing. 

• Provide general customer service by answering phone calls, emails, and meet clients face-to-face on behalf of the Loan Officer
• The ability to communicate mortgage terms to a customer and review and explain the LE & CD
• Assist in reviewing mortgage application and documentation, which may include scanning, emailing and overnighting documents, etc.
• Reviewing documentation and entire loan files to ensure deficiencies are resolved by working with loan officer and customer
• Assist Loan officer in marketing and CRM management as requested
• Assist in managing pipeline and fulfillment of sensitive deadlines during the mortgage process
• Track outstanding conditions and other items to ensure timely receipt
• Facilitate timely loan closings by working directly with the assigned Closer and Settlement agent

What we are looking for

• High School Diploma or equivalent
• Knowledge of mortgage products, systems, software, policies, procedures, compliance, and operations
• Active National (NMLS) and applicable state mortgage licenses or the eligibility and ability to obtain a license after hire (Licensed Required)
• Excellent customer service and communication skills 
• Ability to multi-task with high attention to detail and strong sense of urgency 

Revolution Mortgage provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority Level

Entry level

Reports to

Loan Officer and Branch Manager

Employment Type

Part-Time | Non-Exempt

Job Functions

Administrative, Sales