Event Manager, Tools for Tolerance

Simon Wiesenthal Center (SWC) is a global Jewish human rights organization that confronts antisemitism and hate, defends the safety of Israel and Jews worldwide, and teaches the lessons of the Holocaust through awareness, advocacy, justice, education, and its Museums of Tolerance. With a constituency of over 400,000 member families since its founding in 1977, the SWC has an international footprint through its Museums of Tolerance, Moriah Films, and the Digital Terrorism + Hate Project.  

Headquartered in Los Angeles, it maintains operations in New York, Chicago, Miami, Toronto, Paris, Berlin, Jerusalem, and Buenos Aires. It is an accredited Non-Governmental Organization (NGO) at the United Nations, UNESCO, the Organization of American States, the Latin American Parliament, and the Council of Europe and maintains relationships with the highest levels of governments throughout the world.  

In 1993, the Center opened the Museum of Tolerance in Los Angeles to worldwide acclaim. The Museum has served as the Center's flagship educational arm, challenging visitors to confront bigotry and racism, and to understand the Holocaust in both historical and contemporary contexts. In addition, the Center developed Moriah Media to produce theatrical documentaries to educate global audiences. Moriah has produced 17 documentaries to date, two of which have received the Academy Award for best feature documentary, The Long Way Home and Genocide. 

About the Role 

The Museum of Tolerance (MOT) seeks a highly organized and detail-oriented Event Manager to lead the facility and event logistics for all education and professional programming across the institution, including Tools for Tolerance for Law Enforcement, Tools for Tolerance for Educators, Youth Education, and museum-wide initiatives. 

As a peer to the Assistant Directors, the Event Manager ensures every program is executed with seamless logistics, high-quality support, and exceptional participant experience. This role is the linchpin between program teams and museum operations, coordinating with internal and external partners to ensure all events—from small PD sessions to large-scale institutes—reflect MOT EDU's values of excellence, hospitality, and human dignity. 

The Event Manager directly supervises an Event Coordinator, who provides on-the-ground support for event logistics (room set-up, vendor follow-up, supplies, hospitality needs). Together, this team ensures MOT EDU's programs are delivered at the highest professional standard. 

Key Responsibilities 

Event & Program Logistics 

• Lead logistical planning and execution for all education and professional learning programs (LE, EDU, Youth Ed) and cross-museum events. 
• Coordinate room and table set-up, AV/tech needs, and catering to ensure programs run smoothly. 
• Manage travel and lodging logistics (in partnership with Program Managers and Assistant Directors) when included in program grants. 
• Serve as point of contact for vendors (caterers, hotels, AV, transportation) to ensure quality and reliability. 
• Supervise and delegate tasks to the Event Coordinator, ensuring all logistical details are executed effectively. 
   

Coordination Across Departments 

• Collaborate with Associate Directors, Program Managers, and Facilitators to anticipate logistical needs and ensure smooth program execution. 
• Coordinate with Youth Education, Museum Operations, Facilities, and Security to align programming with institutional systems. 
• Act as the bridge between program staff and museum operations teams, ensuring alignment of goals and smooth communication. 
• Maintain a master logistics calendar synced with program calendars. 
   

Participant & Partner Experience 

• Ensure programs are delivered with MOT EDU's signature attention to detail and participant care. 
• Manage hospitality for program participants, speakers, and facilitators, ensuring comfort and professionalism. 
• Proactively identify opportunities to enhance participant experience before, during, and after events. 
• Support Program Managers and Associate Directors in delivering grant-funded participant services (e.g., travel, meals, hotels). 
   

Quality Assurance & Continuous Improvement 

• Establish and maintain systems for logistics evaluation and event quality. 
• Collect partner and staff feedback on logistics to refine systems. 
• Model excellence for the Event Coordinator, providing coaching and professional development. 
• Ensure all logistics reflect MOT EDU's core values and commitment to hospitality, human dignity, and excellence. 
   

Qualifications 

• Minimum of 3 years proven experience in event management, program logistics, or operations, ideally in education, nonprofit, or museum contexts. 
• Strong organizational and project management skills; able to manage multiple events simultaneously with precision. 
• Experience coordinating with security, catering, AV, facilities, and travel vendors. 
• Demonstrated ability to supervise and mentor staff (e.g., Event Coordinator or support staff). 
• Excellent communication skills and ability to collaborate across program, operations, and museum teams. 
• Ability to troubleshoot and remain calm under pressure in dynamic, fast-paced environments. 
• Must be able to lift up to 30lbs at any given time.

Our Benefits: 

We value our people and offer a collaborative and engaging culture. As a SWC employee, you will enjoy work/life balance, generous time off and comprehensive benefits and programs.   The Simon Wiesenthal Center embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit, and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.