Permit Technician Supervisor

Compensation Range

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. 

Who We Are:

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. 
  
We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world 

Our Core Values:

• Integrity : Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.

• Responsibility : A continual process that emphasizes a high level of personal accountability by each member of the organization.

• Partnership : Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.

What We Offer:
The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 401K and 457B Retirement Plans

• PTO earned within first year

• 12 Paid Holidays per year

• Tuition Reimbursement Plan

• Competitive medical, dental, and vision plans effective day one

What You'll Do:

Essential Tasks & Responsibilities:

• Receives and processes construction permit requests, checks for accuracy and completeness;
• Routes complete submittals and plans for review;
• Processes the issuance of permits based upon department operational procedures and authorized approvals;
• Computes and collects appropriate fees;
• Answers in-coming telephone calls and responds to customer inquiries;
• Supervises permit technicians and provides guidance to maintain compliance with local ordinances and NC General Statutes
• Provides support to other departments as a technical liaison for all permitting and plan review software.
• Verifies statistical and other reports for accuracy and completion;
• Operates standard office equipment including networked computers, word processing software, calculator, credit card processor, and copier;
• Completes assignments as given by the Plan Review and Permitting Division Manager

Qualifications:

Physical Requirements

• Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants.
• Visual Abilities – the ability to perceive via eyesight is required for this position:
• Acuity, far – clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle or addressing an audience.
• Acuity, near – clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
• Depth perception – Three-dimensional vision and the ability to judge distance and space relationships.
• Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation – Must be able to adjust the eye lens to glance quickly.
• Physical Strength – degree of physical demands typically associated with this position include:
• Light Work
• Exerting up to 20 pounds of force occasionally; and/or
• Exerting up to 10 pounds of force frequently; and
• A negligible amount of force constantly to handle or move materials related to the position
• Type of Physical Demands
• Reaching - Extending the hand(s) or arm(s) in any direction.
• Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
• Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements

• Reasoning
• Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend and respond to a variety of situations in a timely fashion and exercise good judgment.
• Mathematics Ability
• Using arithmetic and/or Statistics: Ability use arithmetic and/or statistics to evaluate requests.
• Language Ability
• The ability to speak, read and write the English Language are required for this position.

Environmental Conditions

• Physical Surroundings
• The Permit Technician is subject to working inside.
• Hazards
• No environmental hazards indicated for this classification.
• Machinery/Tools/Work Aids/Other Equipment
• Computer, calculator, VCR/TV/DVD player, projector, audio/video still and motion recorders, printer/fax/copy machine, measuring devices, manuals, ordinances, Personnel Resolution, regulations, reports, evaluations, records, correspondence, periodicals, reference materials, statutes, building codes, telephone, regular office supplies.

Our Commitments
The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. 

The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this "living document" as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. 

The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City's drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City's receipt of satisfactory results from all required screenings, checks, and exams, as applicable.