Human Resources Specialist

POSITION SUMMARY

Primarily responsible for providing support to the Human Resources team while coordinating initiatives that promote employee engagement, recognition, and workplace culture. This role is highly organized, detail-oriented, and thrives in creating smooth Human Resources processes and positive employee experiences. This individual acts as a welcoming resource for employees, connecting them to HR programs and services. Additionally responsible for assisting with background investigations and recruiting efforts.

QUALIFICATIONS

This position requires an Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field, and requires 2+ years of administrative HR support experience. Strong organizational and project coordination skills are required, along with excellent communication skills in both written and verbal forms. Proficiency in Microsoft Office Suite and other HR tools and systems is preferred. Experience with video and design as a corporate communication tool is a plus, but not required. Must be able to effectively multitask, work under pressure, prioritize tasks, and demonstrate wise time management to maintain productivity and meet all deadlines. This individual must be a self-starter and have the initiative to work without close supervision. 

PHYSICAL REQUIREMENTS

Clear and effective communication abilities are required. Must be able to view a terminal screen and operate a computer keyboard. Must be able to sit or stand for prolonged periods. Light to moderate lifting is expected. Ability to travel is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintenance and tracking of employee programs, including NMLS Safe Act registration and licensing, notary education and designation, and Signature Guarantee program
• Plan and coordinate employee engagement programs, events, and activities
• Facilitate building external relationships with local businesses to find new perks and discount opportunities for ProFed employees, and maintain communication with staff by promoting available options through ProFed's intranet regularly
• Organize and maintain Employee Engagement Groups, providing regular updates to the AVP of Human Resources
• Collect and track feedback from engagement activities to identify opportunities for improvement
• Effectively communicate with staff utilizing our intranet to promote engagement events, reminders, announcements, and important information
• Assist in managing the effectiveness of the intranet and ensure all information is accurate and up-to-date
• Design and implement employee recognition programs to acknowledge and reward outstanding performance and contributions; Maintain Shoutouts, Member Love, Promotions, and Milestone Anniversary announcements, and coordinate any related e-cards
• Maintain ProFed's Job Shadowing program with appropriate communication, scheduling, and follow-up with all those involved, including the AVP/Human Resources and the Chief Administrative Officer
• Assist with employee appreciation events, celebrations, and awards ceremonies as needed and ensure recognition programs are inclusive and equitable, considering diverse employee needs and preferences
• Assist with New Hire Orientation by presenting and reviewing our Employee Handbook and important policies with new staff
• Assist with conducting phone screenings, reference checks, and background investigations
• Additional duties as assigned 

 ProFed is an EEO employer – M/F/Vets/Disabled