Controls and Process Operations Manager, USOKX • New York, New York, United States
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Controls and Process Operations Manager, US
OKX
- New York, New York, United States
- New York, New York, United States
Über
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
This role focuses on strengthening OKX US' first line of defense by collaborating with internal departments and centralized teams to drive risk management, process improvements, and ensure control performance is robust. The position is key in ensuring the company meets regulatory requirements and to enhance the organizational maturity needed to sustain the business's growth and integrity while embedding nonfinancial risk management within operational processes.
What You'll Be Doing
Risk Management, Governance, & Controls (First-Line Defense)
- Risk & Control Leadership: Act as a central point of contact for all first-line defense risk management and control activities, collaborating with internal departments and centralized teams to ensure effective risk mitigation strategies.
- Control Optimization: Provide hands-on support in documenting, executing, and refining internal controls, continuously evaluating activities for enhancement opportunities to align with the evolving business landscape and regulatory requirements (e.g., RCSAs).
- Process Improvement: Identify, develop, and implement process improvements to drive operational efficiencies while addressing risks, adhering to industry best practices.
- Policy Development: Assist in the development, documentation, and maintenance of comprehensive operational policies and procedures, establishing foundational frameworks for new initiatives.
- Cross-Functional Partnership: Enhance coordination with the second and third lines of defense (Risk Management, Compliance, and Internal Audit) and facilitate the coordination between Product, Risk, and Legal to ensure governance processes are adhered to in the development of new offerings.
Incident Management & Operational Excellence
- Incident Leadership: Act as the primary point of contact and investigation lead for all incidents, triaging and escalating operational and compliance concerns related to banking and institutional activity.
- Response & Resolution: Coordinate with internal teams (e.g., Institutional, Engineering, Legal) and manage partner communication to ensure timely and effective resolution of incidents.
- Monitoring: Monitor and investigate incident trends, alerts, and unusual activity using internal tools, partnering with Risk and Compliance on control implementation and refinement.
- Automation & Data: Leverage automation and data analytics to improve risk identification, monitoring, and reporting, collaborating with Engineering and Product to develop tools that reduce operational risk and improve visibility.
- Reporting: Facilitate regular risk and control performance reporting to senior management and the board, ensuring transparency on control effectiveness and emerging risks.
Banking Operations & Funds Flow Governance
- Banking Operations Coordination: Internally coordinate teams to respond to banking relationship changes (onboarding/off-boarding) and manage all updates to
Sprachkenntnisse
- English
Hinweis für Nutzer
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