Veterinary Assistant/Receptionist

Burlingame Family Pet Hospital is growing, and we are seeking an adaptable Veterinary Assistant with client service experienceto join our team in a hybrid role

Our modern general practice and urgent care center provides comprehensive veterinary services, from wellness care and diagnostics to surgery, dentistry, and orthopedics. We take pride in our positive, collaborative culture and our commitment to delivering the highest standard of care to every patient and client.

In this role, you will support day-to-day operations by assisting the medical team on the treatment floor and providing coverage at the reception desk as needed. Your responsibilities will include supporting triage, helping prepare patients for procedures, setting up and breaking down equipment, maintaining clean and organized workspaces, and assisting with basic recordkeeping. When supporting the front desk, you will greet clients, answer phones, help manage appointments, and ensure a smooth, welcoming experience. As our urgent care services continue to expand, you will play an important support role in helping the team deliver efficient, compassionate care.

Schedule:
This is a full-time position scheduled for three 10-hour swing shifts, Thursday through Saturday with our Urgent Care team, and one day shift on Tuesday supporting General Practice.

Full-time benefits and compensation**:

• Compensation: $23-27 per hour, for each hour worked*
• Shift differential: Additional $2/hr on weekends and weekdays after 7pm
• Bonus package: $500 for those with 3+ years of consecutive, current VA experience
• Health package: Medical, dental, and vision insurance with HSA option and choice of United Healthcare or Kaiser Permanente
• Competitive PTO: Vacation accrual of 80 hours per year (based on full-time hours worked) plus paid holidays and California Sick Time
• Life insurance, disability, and 401k options
• Employee Assistance Program
• Generous personal pet discount
• Annual uniform allowance

Minimum qualifications and skill set:

• 1+ years of veterinary experience in a clinical setting
• Proficiency in the following skills:
• Reception duties including managing multi-line phones
• Surgical set up and assistance
• Radiology and laboratory processing
• Venipuncture and administering SQ injections

About our hospital:

At Burlingame Family Pet Hospital, we provide a complete range of services to companion animals in the California Bay Area. We're equipped to perform soft-tissue surgery, general wellness, urgent care, dentistry, orthopedics, and more out of our state-of-the-art surgical suite. Our 5 doctors are well-equipped with digital radiology, in-house diagnostics, all computerized records (Evet/Pulse), and most of all, a talented and committed support staff team.

We are conveniently located near BART, CalTrain, and bus routes, offering easy access for employees who commute by public transportation.

*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.
Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.