Case Manager in Dallas

We are looking for an experienced Case Manager to join our team at our Intensive Outpatient Program in Dallas

Job Summary:
The Case Manager provides critical support in coordinating care, discharge planning, and external referrals for clients at Discovery MSO. Working as part of a multidisciplinary team, the Case Manager serves as a liaison between the clinical team, families, and outside providers to ensure seamless and effective continuity of care during and after treatment.

Essential Duties and Responsibilities:

• Serve as the primary contact for families and support systems regarding discharge planning and treatment progress.
• Coordinate outpatient referrals for therapy, psychiatry, primary care, support groups, and housing as applicable.
• Develop individualized discharge and aftercare plans based on client needs and clinical recommendations.
• Maintain frequent communication with external providers and referral partners to ensure smooth transitions.
• Participate in multidisciplinary treatment team meetings to track client progress.
• Document case management activities and discharge planning updates in the electronic medical record (EMR).
• Assist with scheduling outside appointments or assessments (e.g., legal, educational, medical).
• Advocate for client needs, identify barriers to care, and help connect them to available resources.
• Educate clients and families about recovery resources, insurance limitations, and ongoing care strategies.
• Ensure compliance with HIPAA, state regulations, and organizational protocols.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Public Health, or related field required.
• 1–2 years of experience in case management, care coordination, or discharge planning.
• Experience in behavioral health, substance use treatment, or residential settings preferred.
• Knowledge of community resources, behavioral health systems, and referral networks.
• Proficiency in EMR systems and documentation standards.
• Strong interpersonal, communication, and problem-solving skills.

Job Type: Full-time; exempt
Pay Range: $40,000 - $54,000 per year

Schedule:

• Day Shift: 9:00am - 5:30pm
• Weekends as needed

Competencies:

• Advocacy and coordination
• Crisis intervention and support
• Time management and multitasking
• Cultural humility and compassion
• Professional communication and collaboration

​Work Environment and Physical Requirements:

• Facility-based position with frequent client interaction.
• Regularly works on a computer and communicates via phone and email.
• May require occasional evening or weekend availability for discharge transitions.

FLSA Classification: This position is Exempt and is not eligible for overtime under federal and state wage and hour laws.

Pay: $40, $54,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years' experience do you have working within the SUD population?
• Do you have experience working in case management, care coordination or discharge planning?
• Please confirm your email address.

Education:

• Bachelor's (Required)

Work Location: In person