Front Desk Agent

Job Description

Season's Inn Halifax, a 38-room motel is seeking an
experienced Front Desk Agent.  There are currently 2 positions
available.  The primary responsibility is checking guests in and out while
providing efficient reception information and payments.

Education and Experience:

• High
  school diploma and/or experience in a hotel or related field preferred.
  Guest Check-In and Check Out – Efficiently manage the check in/out
  processes, verify guest information and process payments accurately.
• Greet
  all guests in a courteous and efficient manner upon arrival, address
  inquiries and requests promptly, and resolve complaints to ensure guest
  satisfaction.
• Reservations
  Management – Handle all reservations through various channels including
  phone, email and online booking systems. 
  Confirm bookings, adjustments; and manage cancellations. 
• Administrative
  Tasks – Perform clerical duties such as managing phone calls, maintaining
  guest records, and balancing cash and financial reports at the end of each
  shift.
• Work
  closely with housekeeping to ensure seamless service delivery and address
  guest needs.
• Ability
  to work a variety of shifts including weekends and holidays.  Shifts are primarily 3 – 11 pm and 11pm
  – 7 am.
• Communication
  Skills – Strong written and verbal communication skills to interact
  effectively with guests and staff.
• Ability
  to work in a fast-past environment independently, with minimal
  supervision.
  

If this sounds like you, please send your resume to

*Must be a Permanent Resident or Canadian Citizen

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