Store Manager

Store Manager – Tailz Pet Resort & Grooming

Lead. Inspire. Grow.

Tailz is looking for a driven, hands-on **Store Manager** to lead daily operations and fuel sales growth across our doggy daycare, dog & cat boarding, grooming, and retail departments.

This role is ideal for someone who loves animals, thrives in a fast-paced environment, and takes pride in running a business efficiently while developing a strong, motivated team.

What You'll Be Responsible For

• Overseeing day-to-day operations across all departments
• Driving sales growth, performance, and accountability
• Hiring, coaching, developing, and supporting staff at all levels
• Upholding Tailz' standards for animal care, safety, cleanliness, and service
• Building strong client relationships and handling concerns professionally
• Ensuring schedules, workflows, and resources are optimized
• Leading by example—stepping into any role when needed

What We're Looking For

• Strong knowledge of animal care and behaviour
• CPDT certification or equivalent positive dog training certification is a strong asset
• Proven leadership experience with the ability to coach and develop people
• Confident communicator who is unafraid to have honest, productive conversations
• A natural team player who leads from the floor, not the office
• Sales-minded with a genuine interest in running a business efficiently
• Energetic, organized, and comfortable being on your feet throughout the day
• Mature, positive, and solution-focused with a true can-do attitude
• A genuine love of dogs and cats

Why Tailz?

Tailz is more than a pet care facility—we're a growing brand built on high standards, strong relationships, and a passion for pets. This is an opportunity to make a real impact, grow with the company, and lead a team that truly cares.

How to Apply
Please include a detailed cover letter outlining your experience managing and developing teams, as well as your hands-on experience working with animals—specifically dogs and cats. Applications without a cover letter may not be considered.

If you're a go-getter who loves animals, people, and results—we'd love to hear from you.

Job Type: Full-time

Pay: $40,000.00-$48,000.00 per year

Benefits:

• Store discount

Work Location: In person