Medical Assistant

Medical Assistant – Front desk

Location: uNITE Sleep Institute – Reno, NV
Schedule: Monday–Friday, 8:00am–5:00pm
Reports To: Clinic Manager

About the Role

uNITE Sleep Institute is seeking a dedicated Medical Assistant (MA) to join our growing team. This position will play a vital role in supporting both front-office and back-office functions, helping us deliver an exceptional patient experience.

Your primary responsibilities will be at the front desk, welcoming patients, managing check-in/check-out, collecting co-payments, scheduling follow-ups, and educating patients on the use of Home Sleep Testing equipment. You will also provide clinical coverage as needed, ensuring continuity of care and operational support across the clinic.

Key Responsibilities

Front Desk / Administrative Duties:

• Greet patients, check them in and out, and verify insurance information.
• Collect co-payments and process billing-related paperwork.
• Schedule patient appointments and follow-up visits.
• Educate patients on proper use of Home Sleep Testing equipment.

Clinical / Medical Assistant Duties (as needed):

• Room patients and obtain vitals, patient history, and intake documentation.
• Assist with clinical procedures and ensure exam rooms are properly stocked and maintained.
• Fax and track referrals, DME orders, and testing orders
• Support providers by following up on referrals and coordinating patient care.
• Cover open MA shifts and support team members as required.

Qualifications

• Required: Medical Assistant certification or equivalent training/experience.
• Previous experience in a clinical setting.
• Strong interpersonal and communication skills with a patient-first mindset.
• Ability to multitask and remain flexible in a fast-paced environment.
• Knowledge of electronic medical records (NextGEN experience a plus).
• Bi-lingual (Spanish) a plus

What We Offer

• Competitive pay and full-time schedule (no weekends).
• 100% Employer paid health insurance with low deductible.
• Supportive team environment focused on compassionate care.
• Opportunity to grow within a rapidly expanding sleep medicine organization.

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person