Front Office Assistant

Administrative / Front Office Assistant

Responsible for being the energetic first point of contact for callers and visitors, managing appointments, handling CRM data entry, and supporting daily operational tasks as needed.​

About the role

HD Cameras USA is seeking a friendly, energetic Administrative / Front Office Assistant to join the team in our College Park, Orlando office. This position is ideal for someone who enjoys being on the phones, staying organized, and helping keep the office and operations running smoothly in a fast-paced service environment.​

Key responsibilities

• Answer and route incoming phone calls in a professional, upbeat manner, taking accurate messages and providing basic information to callers.​
• Confirm customer appointments, maintain the office calendar, and coordinate schedule changes with the operations team.​
• Input and update customer information, work orders, and notes in our CRM with a high level of accuracy.​
• Greet occasional visitors and vendors, ensuring a positive first impression of the company.​
• Assist the Operations Manager with daily administrative tasks and side projects, such as preparing documents, organizing files, and following up on open items.​
• Perform general front office duties such as handling mail, scanning and filing documents, and keeping the reception/office area tidy and organized.​

Qualifications

• Prior experience in a front office, receptionist, or administrative assistant role preferred, especially in a service or trades environment.​
• Comfortable answering phone calls and multitasking between phone, scheduling, and data entry.​
• Strong computer skills, including basic proficiency with office software and the ability to learn CRM systems.​
• Excellent communication, attention to detail, and a positive, team-oriented attitude

Job Types: Full-time, Part-time

Pay: From $19.50 per hour

Expected hours: 25 – 40 per week

Work Location: In person