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Business Analyst
Retail Energy Code Company
- London, England, United Kingdom
- London, England, United Kingdom
Über
Who are RECCo? We are an independent, non-profit organisation responsible for the Retail Energy Code — a key part of how the GB retail energy market is regulated.
But we don’t just manage rules. We look ahead, not just react, helping the market change in the right way. We deliver secure digital services, clear governance, and practical solutions that protect consumers, support innovation, and help the energy system move towards net zero.
This role sits in our Data, Technology and Transformation Team, who support RECCo’s mission by delivering improvements to RECCo’s services, systems and ways of working, as well as leading projects that support and improve how the retail energy market operates. The team works across digital delivery, data and change to help ensure the Retail Energy Code is implemented effectively, securely and in line with regulatory objectives.
What you’ll be doing We are recruiting two permanent Business Analysts to support RECCo’s transformation portfolio. Each role will initially be aligned to a specific project, working closely with a Project Manager, subject matter experts, technical specialists and stakeholders across the retail energy market.
These roles are needed now to support projects that are moving through delivery and implementation, ensuring requirements are clearly understood, solutions are workable in practice, and changes are successfully embedded into business-as-usual operations. As permanent members of the Transformation Team, Business Analysts will move between projects over time, applying their skills to different initiatives as RECCo’s change portfolio evolves.
Current projects include: Enquiry Services Project
A software-led project entering the delivery phase, with a detailed set of requirements already defined. The Business Analyst will support delivery by clarifying and expanding requirements during build and test, working with delivery teams and external energy suppliers, and supporting the transition of the solution into operational ownership. The project is expected to use an Agile delivery approach and involves detailed process and data analysis.
Code Manager Evolution Project
A transformation project transitioning a set of established activities and processes into a new operating model. The Business Analyst will support analysis of existing processes and help define and implement new ways of working, including technical and service elements. This will involve gathering and refining requirements where parts of the future state are still being developed, supporting testing and implementation, and contributing to training and documentation. The project uses a flexible, hybrid delivery approach.
Your Responsibilities Business analysis and requirements
Analysing current and future-state processes to identify gaps, risks and opportunities
Gathering, analysing and documenting business, functional and non-functional requirements
Clarifying and refining requirements throughout delivery to support build, test and implementation
Delivery support
Supporting project delivery by working closely with project managers, technical specialists and delivery teams
Contributing to solution design through process models, data mappings and supporting documentation
Supporting testing activities, including defining test scenarios and supporting issue resolution
Stakeholder collaboration
Working with internal teams and external stakeholders to understand needs, manage dependencies and resolve issues
Supporting engagement with external organisations to ensure agreed outcomes are delivered
Operational Readiness and transition
Working with business-as-usual teams to understand current operations and assess the impact of proposed changes
Supporting the definition of operational requirements, processes and controls as part of project delivery
Contributing to transition, handover and go-live activities to ensure changes are embedded effectively
Supporting the creation of operational documentation and training materials where required
About You To be successful in this role from day one, you will bring:
Experience working as a Business Analyst on change or transformation projects
Strong core business analysis skills, including process analysis and requirements definition
The ability to work confidently with a range of stakeholders, including external organisations
Experience supporting projects through delivery, implementation and handover
The ability to work with detailed information, maintain attention to detail, and adapt as delivery progresses
A collaborative and pragmatic working style, with the confidence to contribute constructively within a team
What You’ll Get In Return We offer a great range of benefits and a collaborative culture in which you’ll have the opportunity to shape how we do things from the ground up during an exciting period of growth.
Employee benefits:
25 days annual leave + bank holidays and a holiday buy scheme
Private medical insurance and life cover
Employee Assistance Programme with access to an online portal containing a wealth of wellbeing resources, online self-help courses and shopping discounts
Company pension scheme with 7% employer contributions
Enhanced parental leave and pay
2 paid volunteering days per annum to get involved with a charity or community group of your choice and access to a payroll giving scheme if you'd like to make regular donations to charity
£40 well-being allowance every month
Access to lease an Electric Vehicle via a salary sacrifice scheme
Learning budget which you can use towards courses, books, webinars or conferences
Knowledge-sharing sessions, e-learning and an online hub of training resources to aid your professional development
Our Commitment At RECCo we are committed to cultivating an environment that promotes equality, diversity and inclusion. We want you to bring your authentic self to work every day and feel comfortable being you, no matter your age, gender identity, ethnicity, religion, disability status or otherwise.
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Sprachkenntnisse
- English
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