Sales Administrator
Hozelock (UK)
- Sutton Coldfield, England, United Kingdom
- Sutton Coldfield, England, United Kingdom
Über
Hours:
Full time
Contract: Permanent
Salary:
Competitive
About us At Hozelock, we’ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We’re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you’re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you.
Opportunity We have a fantastic opportunity for an experienced Sales Administrator to join our sales team on a full time, permanent basis. The successful candidate will be responsible for Processing sales orders and shipments, ensuring customer expectations are exceeded throughout the season.
Duties & Responsibilities
Receive customer orders and enquiries by telephone, email, EDI and fax
Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time
Handle customer enquiries and resolve any problems that may arise
Maintain strong relationships with existing clients to foster loyalty and retention.
Validation of orders – (e.g., to ensure correct order details are input)
Obtain credit approval from Wholesalers
Allocation and release of orders
Issue Pro-Forma Invoices
Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery
Supply stock availability information to Account Managers and customers when required
Coordinate and respond to all correspondence for orders and shipments
Supply delivery information and deal with carrier enquiries
Manage all point-of-sale orders received
Supporting the account managers with general operations to help reach the team’s objectives
What are we looking for?
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software.
Previous experience in sales administration or relevant administrative roles.
Strong organisational and multitasking skills.
Excellent communication skills, both written and verbal.
A proactive approach and the ability to work independently as well as part of a team.
Knowledge of SAP would be an advantage
Benefits
Company Bonus scheme (if eligible)
Health Insurance (bronze level)
Employee Assistance Programme
Death in Service Insurance (4 times annual salary)
Discounted Hozelock merchandise
Monthly Cash Draw & Bike2Work Scheme
Wellbeing workshops & company events
Free onsite parking with EV chargers
Salary Sacrifice EV Scheme
Onsite canteen
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Sprachkenntnisse
- English
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