Contract Manager (Mobile)
Jones FM
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
Über
Location:
Midlands - North East England - South West England Contract Type:
Full-time About Jones FM Jones FM is a leading facilities management provider delivering high-quality, integrated hard and soft services across a diverse portfolio of clients. We pride ourselves on technical excellence, compliance, and building strong client relationships through proactive service delivery. The Role We are seeking an experienced
Contract Manager
to take full responsibility for the delivery, performance, and commercial management of hard FM services across one of our national portfolios. You will lead teams, manage subcontractors, ensure statutory compliance, and act as the key point of contact for clients, driving service excellence, continuous improvement, and contract profitability. Responsibilities
Contract & Client Management
Take full ownership of hard services delivery in line with contractual SLAs and KPIs Build and maintain strong, professional client relationships Lead client meetings, performance reviews, and reporting Identify opportunities for service improvement and added value Hard Services Delivery
Manage planned and reactive maintenance across M&E systems including HVAC, electrical, mechanical, plumbing, and building services Ensure full compliance with statutory requirements (H&S, SFG20, HTMs where applicable, L8, LOLER, PUWER, etc.) Oversee asset lifecycle planning and maintenance strategies People Management
Lead, motivate, and develop the engineering teams Manage performance, training, and competency of staff Ensure appropriate resourcing levels and call-out cover Manage contract budgets, cost control, and P&L performance Approve quotations, variations, and additional works Monitor subcontractor performance and costs Health, Safety & Compliance
Promote a strong safety culture across all activities Ensure RAMS, permits, and risk assessments are in place and adhered to Support audits and ensure corrective actions are completed About You
Proven experience as a Contract Manager (or Senior Site Manager) within Hard FM Strong technical background in M&E / building services Sound knowledge of statutory compliance and FM best practice Experience managing engineers and subcontractors Strong client-facing and communication skills Commercial awareness and budget management experience HNC/HND or equivalent in Building Services or Engineering Experience within multi-site or complex contracts CAFM system experience What We Offer
Career progression within a growing FM business Supportive leadership and professional development Opportunity to manage high-profile and technically challenging contracts
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Sprachkenntnisse
- English
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