Office Manager/Administrative Coordinator

About us

Public Affairs Support Services is a small business in Reston, VA We are collaborative, customer-centric, autonomous and our goal is to provide excellent service to our client and support fellow team members.

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Company perks

Charity Match Coordinator and Office Manager

Are you looking for a challenging position with a 42-year-old small business that is not done growing? Do you have an entrepreneurial spirit and a desire to use your skills to continue to build upon our growing charitable matching service arm? Are you incredibly organized, excellent at managing and manipulating information, and astonishingly good with people? If you answered yes to all of these questions, then Public Affairs Support Services (PASS) is a great fit for you

PASS, one of the leading campaign finance compliance and charity match management firms in the country, is seeking an individual who will be responsible for supporting our Charitable Matching services team and acting as Office Manager for the entire PASS team. The Coordinator supports the Charity Match administrative projects including but not limited to check processing, database management, machine maintenance, and general office management. The Coordinator will also work with the charity match team to ensure accuracy and delivery of excellent customer service to our growing list of clients. The Coordinator will be responsible for collaborating with the PASS team to ensure smooth operation within our Reston, VA-based offices.

General Description:

The Office Manager/Administrative Coordinator (AC) is responsible for all aspects of administering assigned charity match projects, payout fulfillment, and database management. The AC will also be responsible for the management of PASS' offices located in Reston, VA. The AC will work with cross-functional teams within the company to ensure client satisfaction, and hit targeted delivery dates.

Duties & Responsibilities:

• Serve as the primary payout fulfillment facilitator to ensure delivery of services within a specified timeline.
• Monitor and maintain client databases within our proprietary software.
• Ensure proper operation for all office equipment including scheduled and emergency maintenance.
• Measure and monitor ongoing customer satisfaction and identify measures to increase satisfaction when necessary.
• Maintain project timelines, ensure delivery dates, and manage client expectations.
• Maintain the master charity database and ensure charity records are updated as needed.
• Serve as Office Manager with responsibility for general office management duties.

Required Skills and Attributes:

• Superior verbal and written communication skills;
• Expert level Microsoft Word and Excel skills;
• Excellent interpersonal skills and a demonstrated ability to collaborate and work effectively.
• High energy, multi-tasker with extreme organizational skills.

The following skills and abilities are helpful but not required:

• Database Management
• Non-profit program administration

This is a salaried position and salary is commensurate with experience.

PASS is an employee-owned company and offers ownership potential to long-term employees. In addition, our compensation package includes medical insurance, LTD, paid time off, and bonus.

Send resume and salary requirements to

Job Type: Full-time

Pay: $35, $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Word: 1 year (Preferred)
• Microsoft Excel: 1 year (Required)

Work Location: In person