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Customer Service RepresentativeCunningham Security Systems • Wiscasset, Maine, United States
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Customer Service Representative

Cunningham Security Systems
  • US
    Wiscasset, Maine, United States
  • US
    Wiscasset, Maine, United States
Jetzt Bewerben

Über

Position Overview
Now Hiring Customer Service Representative 
Job Type: Full time / On-site 
Schedule: Monday - Friday: 8am-5pm 
Salary: $19 - $21 / hour. 
Location: Wiscasset, ME.  
Join Our Team at Cunningham SecurityWe're a trusted, family-owned business that's been protecting homes and businesses since 1983. At Cunningham Security, we specialize in custom residential and commercial security solutions—and we're growing We're currently seeking a Customer Service Representative to join our dedicated team in Wiscasset, ME. 
Why You'll Love Working Here:
  • Competitive hourly pay.
  • Comprehensive benefits package:
    • Medical, dental, and vision insurance.
    • Short- and long-term disability.
    • Paid time off.
    • Retirement plan.
  • Supportive team culture.
  • Opportunities to grow and learn every day.
What You'll Do:As a Customer Service Representative, you'll be the voice of our company—helping customers with alarm systems, general inquiries, and troubleshooting. Your daily tasks will include:
  • Handling a high volume of incoming calls for a customer base of over 12,000.
  • Providing prompt and courteous responses to phone and email inquiries.
  • Reviewing daily alarm activity reports.
  • Assisting customers with basic alarm system troubleshooting.
  • Following up to ensure customer satisfaction.
What We're Looking For:
  • High school diploma or equivalent.
  • Previous customer service experience (call center experience is a plus)
  • Strong communication skills and a positive, solution-oriented attitude.
  • Excellent attention to detail and the ability to multitask.
  • Comfortable using Microsoft Office and learning new software (CRM experience is a bonus) 
Make a Real ImpactThis role is ideal for someone who thrives on helping others and wants to make a difference in people's lives by supporting vital security systems. If you're dependable, communicative, and eager to grow with a company that values its people—we want to hear from you  
Pay Range USD $ USD $21.00 /Hr.
  • Wiscasset, Maine, United States

Sprachkenntnisse

  • English
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