Night Auditor Front Desk

Company Overview

Elwood Hotel & Suites is one of Lexington's newest upscale boutique hotel. We are passionate individuals who share a common love for hospitality, creativity, and "going the extra mile" to ensure a great guest experience in a positive and professional manner. Our philosophy is simple: Fun is beautiful.

Night Auditor (Friday and Saturday night 9pm-8am)

• Serve as a lobby ambassador to greet guests. Check-in or seat guests according to their preference or availability. Create a positive first impression and ensure a professional upscale guest experience.
• Know and understand all the services and amenities the hotel and restaurant offer.
• Manage the hotel reservation systems.
• Answer phones, assist with guest requests and takeout orders, and confirm future reservations.
• Ensure main guest entrance, patio and restaurant is neat, clean, and presentable at all times.
• Notify management of occurring deficiencies or needs for repairs.
• Ensure compliance with applicable state health and liquor laws and standard operating procedures provided by the management.
• Communicate guest requests and concerns to Manager on Duty.
• Perform other duties as required.

Environment/Requirements/Skills:

• Ability to stand and walk during 6-8 hour shifts.
• Ability to reach, bend, stoop, and wipe to perform essential job functions.
• Excellent verbal and interpersonal communication skills
• Successful criminal background check required

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount

Work Location: In person