Global Project Manager- NGO Youth Ambassador Program

Project Manager – Global Youth Ambassador Program

About the World Literacy Foundation

The World Literacy Foundation is a global nonprofit organisation dedicated to eradicating illiteracy and ensuring that every child, regardless of background or geography, has access to quality education and literacy resources. We believe literacy is a fundamental human right and a powerful driver of social and economic progress.

Since our founding, we have grown into a dynamic international organisation delivering impactful literacy programs, advocacy campaigns, and partnerships across multiple continents. As we continue to expand, we are building a committed, high-performing team of professionals and changemakers working together to create a world where everyone can read and write.

About the Role

At the heart of our work is the Global Youth Ambassador (YA) Program, a fast-growing network of young leaders advocating for literacy and education as a human right. We are seeking a Project Manager to support the effective delivery, coordination, and continuous improvement of this flagship initiative.

The Project Manager will play a critical role in managing day-to-day program operations, strengthening youth engagement, and ensuring strong monitoring, feedback, and reporting processes. This role requires excellent organisational and communication skills, experience working with youth or community programs, and the ability to manage multiple priorities in a fast-paced, mission-driven environment.

The Youth Ambassador Program currently includes more than 1,500 ambassadors across 90+ countries and continues to grow. The successful candidate will work closely with internal teams, ambassadors, volunteers, and partners to ensure the program delivers meaningful, measurable impact.

Key ResponsibilitiesProgram Management and Youth Engagement

• Manage the day-to-day operations of the Global Youth Ambassador Program.
• Oversee ambassador onboarding, engagement, and retention processes.
• Coordinate teams supporting youth engagement, community project implementation, local advocacy, and ambassador-led initiatives.
• Foster a positive, inclusive, and active ambassador community for current and alumni.

Monitoring, Evaluation and Reporting

• Track, analyse, and report on ambassador participation, diversity, geographic reach, and progress against program objectives.
• Implement monitoring and feedback mechanisms to assess program effectiveness and ambassador experience.
• Maintain accurate program records and prepare regular internal reports to support data-driven decision-making and continuous improvement.

Communication and Digital Engagement

• Work closely with the Communications team to plan, implement, and monitor engagement strategies throughout the Youth Ambassador Program lifecycle.
• Actively monitor and engage with the online ambassador platform to encourage collaboration, knowledge-sharing, and campaign participation.
• Communicate clearly and professionally with ambassadors and stakeholders across multiple channels.

Fundraising, Partnerships and Events Support

• Support youth-led fundraising initiatives and campaigns aligned with organisational guidelines.
• Assist in identifying opportunities for ambassador involvement in fundraising, partnerships, and advocacy activities.
• Support the planning and coordination of virtual and in-person events, training sessions, and workshops.
• Lead fundraising and partnership-building efforts for the YA Program during the off-season.

Safeguarding and Administration

• Help ensure compliance with safeguarding policies, community guidelines, and safe campaigning practices.
• Undertake additional administrative and project support tasks as required.

Skills, Qualifications and Experience

• Minimum of 3 years' professional experience in project management, program coordination, youth engagement, community development, or a related field.
• Strong passion for literacy, education, and youth-led social change.
• Excellent written and verbal communication skills.
• Proven organisational and administrative skills with strong attention to detail.
• Ability to manage multiple tasks, prioritise effectively, and meet deadlines.
• Experience working with youth, volunteers, or community-based programs is highly desirable.
• Confidence using digital platforms, online communities, and reporting tools.
• Cultural sensitivity and experience working with diverse or international audiences.
• Resilient, adaptable, and able to perform effectively under pressure.
• Proactive problem-solver and collaborative team player.
• Understanding of inclusive, ethical, and safe approaches to youth engagement is a strong advantage.

Compulsory Application Screening Questions

• Do you have a minimum of 3 years' professional experience in project management, program coordination, youth engagement, or a related field?

Job Types: Full-time, Contract, Temporary
Contract length: 12 months

Pay: From $30.00 per hour

Education:

• Undergraduate (Preferred)

Experience:

• Marketing and online event management: 5 years (Required)

Work Location: Remote