Program Manager

Location: Oswego, NY
Department: Project Management Office

Are you a strategic program leader who enjoys driving complex initiatives that shape the future of an organization? We are seeking an experienced Program Manager to lead cross-departmental programs that support our strategic roadmap, regulatory priorities, and technology modernization efforts.

In this role, you'll partner closely with senior leaders to turn strategy into execution—overseeing multiple high-impact initiatives, strengthening governance, and ensuring programs are delivered on time, within scope, and aligned with organizational goals.

• Lead and oversee multiple concurrent projects and initiatives within an assigned program portfolio
• Partner with senior leadership to define scope, success metrics, and organizational readiness for change
• Establish and maintain program governance, risk and issue management, and performance reporting
• Coordinate internal resources and external vendors; manage program budgets and financial tracking
• Prepare and present executive-level updates to senior management and PMO leadership
• Champion PMO tools, methodologies, and best practices across departments
• Contribute to continuous improvement of program management processes and frameworks

• Strong analytical and problem-solving skills with the ability to manage competing priorities
• Excellent communication and leadership skills, including experience working with executive stakeholders
• Deep knowledge of project and change management methodologies
• Proficiency with project management tools such as Smartsheet or Wrike
• Ability to influence across functions and drive alignment in a complex environment

Requirements:

• Bachelor's degree in Business Administration or a related field, or equivalent experience
• 5–7 years of project or program management experience
• PMP, PgMP, or similar project management certification

• Master's degree (MBA or related field)
• 7–10 years of project or program management experience
• Prior banking or financial services experience
• Process improvement or change management certifications

You'll join a collaborative, forward-thinking organization where your work directly impacts strategy, regulatory readiness, and technology transformation. This role offers strong visibility, meaningful responsibility, and the opportunity to shape how enterprise-level initiatives are delivered.