Automotive Service Advisor

Service Advisor – Join the Team at Rairdon's Honda of Sumner
Location: Sumner, WA | Full-Time | Great Benefits | Family-Owned Dealership
Compensation: Full-time total annual compensation between $50, $150,000.00; including monthly 6% commissions of individual gross profit on service, detail, and parts in accordance with the terms of pay plan; additional monthly 2% commission of individual gross profit on service and parts if the dealership's monthly customer satisfaction scores exceed national average in accordance with terms of pay plan.
 

Benefits:

• Medical, Vision, and Dental Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• 6 Paid Holidays subject to completion of 90-day introductory period
• 401k plan with match, subject to completion of the introductory period and other eligibility requirements
• Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
   

Honda of Sumner is looking for a friendly, driven, and customer-focused Service Advisor to join our growing team. If you're passionate about cars and thrive in a fast-paced, team-oriented environment, we want to hear from you

What You'll Be Doing:

• Greet service customers with a professional and welcoming attitude
• Listen to vehicle concerns and document issues clearly
• Communicate with technicians to determine service needs and timelines
• Provide accurate cost and time estimates
• Recommend maintenance and repair services based on vehicle history and Honda guidelines
• Keep customers informed throughout the service process
• Ensure smooth and timely vehicle pickup and