Systems Engineer

ServerNova is a cloud services and infrastructure team that helps businesses sleep at night. We design, build, and support the systems that keep organizations running, from modern data centers to private cloud and hybrid environments.We are the kind of team that likes doing things the right way. Clean builds. Strong standards. Solid documentation. Practical security. Backups that actually restore. We work hard, we communicate well, and we keep it friendly while we get it done.The RoleWe are hiring a Systems Engineer who enjoys hands-on infrastructure work and likes solving real problems. You will work across VMware, networking, data center environments, and backup architecture. You will help keep customer and internal systems stable, fast, and recoverable.Expect a mix of project work, troubleshooting, and ongoing improvements. Some days you will be upgrading hosts or tuning storage performance. Other days you will be improving backup jobs, testing restores, and tightening disaster recovery plans. Expect also to lead and assign projects for client onboardings, migrations, and configuration per client requirements. What You Will Do

• Build, reconfigure, and maintain data center environments (compute, storage, virtualization, networking).
• Administer VMware platforms (vSphere, ESXi, vCenter, clusters, updates, performance tuning).
• Own and improve backup architecture and recovery processes:
• Design backup strategies aligned to recovery objectives (RPO and RTO)
• Maintain backup jobs, retention, monitoring, and alerting
• Troubleshoot backup failures and performance issues
• Perform restore testing and recovery validation on a regular schedule
• Support disaster recovery planning, documentation, and periodic testing
• Troubleshoot and support networking (VLANs, switching, routing basics, firewall fundamentals, VPNs).
• Support systems that rely on databases and reporting with working SQL knowledge (read queries, validate results, assist troubleshooting).
• Improve operations through documentation, standardization, and automation where it makes sense.
• Participate in an on-call rotation (we focus on fixing root causes so on-call stays reasonable).

What We Are Looking ForMust-Haves

• Strong hands-on VMware experience building, maintaining, and troubleshooting.
• Strong networking fundamentals (VLANs, switching, routing, NAT, firewall concepts, VPNs).
• Experience working in data center environments (rack and stack, cabling standards, hardware lifecycle).
• Experience with backups and recovery practices, including restore testing.
• Working SQL knowledge for troubleshooting and validation.
• Clear communicator who stays calm under pressure and works well with others.

Nice-to-Haves

• Storage experience (SAN or NAS, iSCSI or Fibre Channel, performance tuning).
• Windows Server and or Linux administration.
• Automation skills (PowerShell, Bash, Python, Ansible).
• Familiarity with immutable backups or ransomware resilient recovery patterns.
• Relevant certifications (VMware, Cisco, Microsoft, CompTIA).

Why You Will Like It Here

• Friendly, fun team that takes the work seriously but not ourselves.
• Real ownership and meaningful work, not just ticket churn.
• A place where good documentation and clean standards are appreciated.
• Room to grow with support for training and certifications.

Compensation and Benefits

• Pay range: $90,000 to $120,000 depending on experience
• 401(k)
• Health insurance (medical, dental, vision)
• Paid time off and paid holidays
• Professional development support
• Tools and access you need to do great work

Job Type: Full-time

Pay: $90, $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Vision insurance

Work Location: In person