Patient Access Specialist

Schedule: 5a-5p 2x a week, including every 3rd weekend - 24hrs

At Children's Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state's only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families—from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most.
A Brief Overview
The Patient Access Specialist plays a vital role in managing patient flow by completing full registrations, conducting check-ins and check-outs, coordinating point-of-care scheduling, and assisting patients in enrolling in Children's Nebraska digital platforms by providing guidance and technical support as needed. This role serves multiple areas, including the Emergency Department (ED), Inpatient units, Radiology, and various other departments. The Patient Access Specialist ensures a smooth and efficient patient experience, contributing to streamlined operations and high levels of patient satisfaction.
Essential Functions

• Patient Registration 
  • Perform full patient registrations in the hospital's electronic health record (EHR) system, including verifying and updating demographic information, determining guardianship and guarantor responsibilities, and securing all insurance information. 
  • Ensure accurate and complete registration documents are obtained, meeting hospital and regulatory standards. 
  • Collect necessary patient co-pays and other