Network Specialist

Network Specialist   Transdev in Hawaii  is hiring a Network Specialist to provide field supervision of Transportation Providers, conduct inspections and assist with provider network management. We are seeking friendly, customer service-oriented people who are dedicated to safety. Must live on Oahu.   

• Competitive starting pay of $ $19.00 per hour

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 7 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

• Provides support to transportation providers in the field.
• Liaison between providers and organization regarding safety and service issues
• Observes providers on the road and corrects safety issues.  Documents violations.
• Communicates requirements and responsibilities to providers.
• Completes functional site and vehicle inspections.
• Ensures all inspections are properly documented and remain current according to the established schedule.
• Establishes and maintains relationships with facilities through scheduled visits.
• Conducts on-the-scene accident investigation when feasible. Also investigates critical incidents and provider complaints.
• Prepares inspection, accident, incident, and observation reports according to the established scheduled.
• Assists with transportation provider network expansion through targeted outreach and recruiting efforts.
• Delivers transportation provider orientation and training.
• Conducts monthly transportation provider meetings.
• Prepare and distribute tablets as needed to Transportation Providers.
• Help monitor No runs and Dispatch Dashboard.
• Help answer ride assist, providers and reservation queues as directed by management
• Performs other duties and special projects assigned.

• High School Diploma, GED or equivalent.
• Excellent customer service skills.
• Ability to operate standard telephone system.
• Valid driver's license required
• Defensive driving certification and safety training preferred
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.    
• Ability to communicate effectively both orally and in written form.
• Ability to effectively prioritize tasks and manage time effectively.
• Must live on Oahu
• Must be flexible and adaptable with changing assignments.
• Professional with a strong work ethic and a proactive approach.
• Computer literate with working knowledge of Word, Excel, and PowerPoint.
• Must have reliable transportation for audits tablet distribution

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors
• Frequent times of walking, driving, and getting in and out of a vehicle.
• Monday- Friday with on call rotation for weekends.
• Demonstrate regular and consistent attendance and punctuality.
• 95% remote work,  5% driving

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). 
• Successfully pass a pre-employment drug screen.