Membership Coordinator

The Membership Coordinator plays a critical role in managing and growing the organization's membership base and creating and executing membership and fundraising campaigns. This position involves managing monthly, annual and corporate gifts while maintaining and updating an accurate membership database and other financial records. The role of the Membership Coordinator also includes keeping up relationships with current members, sponsors and cultivating new sponsorships from businesses and individuals while incorporating our mission into these engagements.

Duties and Responsibilities

• Processing daily donations including memberships, general donations, etc., while maintaining an accurate database.
• Creating and signing daily gratitude and tax letters in response to the donations.
• Handling inquiries: Responding promptly to member questions, requests and concerns via various channels (phone, email etc.)
• Developing Strategies: Creating and implementing membership recruitment and retention initiatives
• Participating in direct outreach, community education and public speaking.
• Cultivating partnerships with other business, community organizations and local governments to promote Save The River's programs and enhance Save The River's ability to fulfill its mission and the goals of its programs.
• Conducting Outreach efforts to engage prospective members and attract new ones.
• Member engagement: Organizing events, and other activities to foster a sense of belonging and community amongst members.
• Collaboration with other departments to ensure membership is fully integrated across all facets of the organization's work.
• Assist with Organization events; recruit and manage volunteers for events.
• Coordinate member events ensuring logistics and member satisfaction are met.
• Maintaining member relationships: Handling all questions, information requests and complaints
• Responsible for calendar sponsorships and assisting with securing other event sponsors and in-kind donations.
• Assist with grant research, and member merchandise ordering & tracking.
• Assist with the storefront layout & intern training as it relates to membership
• Take ownership of assigned tasks and follow through to ensure completion, demonstrating reliability and commitment to team outcomes.
• Demonstrate a commitment to fostering a respectful and inclusive team culture.
• Other duties as assigned.

Qualifications

• Bachelor's degree in business, communications, marketing or related fields is preferred or a minimum of two years' experience in relevant fields.
• Excellent oral, writing and listening communications skills, effective public speaker in a variety of settings including asking for financial support through membership or sponsorship.
• Prior fundraising experience is preferred.
• Strong organizational skills and a strong commitment to working as part of a team.
• Capacity to manage several projects at once and deal effectively with the challenge of multitasking.
• Ability to manage projects, partnerships and professional relationships
• Ability to plan, organize and think strategically and independently while being adaptable and flexible
• Experience with Salesforce or similar CRM software preferred.
• Proficiency with Microsoft Office suite, Google Office applications, and Apple hardware.
• Prior work experience with conservation or environmental not-for-profit a plus.
• Driver License, Passport and ability to travel to Canada.
• Knowledge of the St. Lawrence River, and environmental policy and restoration techniques strongly preferred.
• Ability to lift 40lbs
• Commitment to Save The River's mission and values

Work Environment

• Office environment with considerable outdoor river-related activities during the late spring, summer and early fall.
• Some weekend work.
• Ability and willingness to travel throughout the River region and occasionally beyond for meetings and conferences.
• Opportunity for professional growth.
• Salary commensurate with experience, plus generous benefits.
• Save The River is an equal opportunity employer.

Job Type: Full-time

Pay: $39, $41,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Health savings