Communication Dispatcher II

Job no:

Position type:
Staff Full Time

Benefit Status:
Benefited-Union

Campus:
UMass Lowell

Department:
University Police

Salary:
Grade 13E, Step 1, see posting section for details

Applications Open:
Dec

Applications Close:
Open until filled

General Summary Of Position
The Communications Dispatcher II performs a variety of duties involving transmitting messages from the radio communications base station. S/he monitors various radio frequencies and operates radio transmitting and receiving equipment. S/he will maintain records and logs of department daily activities, search files to obtain information, utilize information equipment in order to facilitate law enforcement and community care taking goals and missions. All finalists will be required to present the following documents: Birth Certificate, High School Diploma or G.E.D. Certificate/equivalent and Driver's License.

Minimum Qualifications

• Must be a US Citizen
• Must have at least one year of related experience including security, customer service or other experience working with the public is a fast-paced environment
• Must have a High School Diploma or an equivalent GED Certificate.
• Must have strong communications skills, both verbal and written.
• Must pass a screening process that includes a background investigation, oral interview, psychological, medical and drug exam.
• Must possess a valid Driver's License.
• Must be able to work a varied work schedule including but not limited to nights, weekends and holidays.
• Must be able to pass a NCIC/LEAPS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community care taking.

Additional Considerations

• One year of full-time, or equivalent part-time dispatching experience preferred.

Special Instructions To Applicants
Only internal International Teamsters Union Local 25 Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is an International Teamsters Union Local 25 position, Grade 13E - Step 1. Current bi-weekly rate of $2, $58,441.76 annualized) set to increase by 2% on 1/11/2026.

Review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

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