Business Application Analyst

Join us on a journey of endless possibilities

At Strada , possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

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Business Application Analyst

We're growing our North America Tax Filing Operations , which deploys and provides ongoing support to Strada clients. As a Business Application Analyst , you will support Tax Filing implementations and ongoing technology service delivery to clients and teams within Strada.

Key Responsibilities

Facilitate technical client conversations, including but not limited - security reviews, data integrations, data transfers and connectivity

Assist Tax Filing team with application components and issues

Act as a liaison between Strada Tax Filing Operations and IT teams

Provide ongoing support with client communications and issue resolution

Participate in system training and learn all aspects of system functionality

Participate in Change Management process

Participate in Security audits

Create tickets as needed and follow up on the status, reporting back to the appropriate team member

Deploy, configure, and support our solutions to meet customer's documented business requirements, and assist Tax Filing Operations team with end-to-end system testing and troubleshooting

Qualifications, Skills, and Experience

Bachelor's degree (with preferred concentrations in Computer Science/MIS) or equivalent work experience

3-5 year of experience in client-facing technical roles

Strong analytical and problem-solving skills with attention to detail

Experience working in a virtual, team-oriented, collaborative environment

Strong client-service orientation

Self-starter who demonstrates discipline and motivation in all aspects of job performance

Ability to effectively prioritize and execute tasks while under pressure

Excellent verbal and written communication skills and the ability to interact professionally with internal and external contacts

Experience working with tools to manage workflow/issue tracking (e.g., Atlassian Jira) is a plus

Knowledge of Tax Filing tools is a plus

Workday, Employee Central (SAP) and/or Oracle HCM integration experience is a plus

At Strada, our values guide everything we do:
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum - Maximum: $64, $119,080.00

Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

Strada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Strada is committed to a diverse workforce and is an affirmative action employer.