Case Manager

POSITION OVERVIEW:

The Case Manager, formerly titled Qualified Intellectual Disabilities Professional (QIDP), works under the supervision of the Network Director or their designee. This position involves key responsibilities in developing and implementing person-centered plans and strategies for individuals receiving supports and services. The Case Manager is responsible for maintaining and evaluating program data to ensure the growth and development of individuals supported. The role also includes leadership responsibilities, including communicating agency policies and promoting service values such as community integration, empowerment, and normalization.

Salary: 52,000

Location: Wilmington, IL

REPORTS TO:

Network Director

NETWORK OR DEPARTMENT:

ESSENTIAL FUNCTIONS:

Person-Centered Planning & Individual Support

• Guide and lead the Community Support Team in delivering individualized supports and services aligned with each person's desired goals and outcomes.
• Conduct Personal Outcome Measure interviews annually or as needed/requested.
• Ensure individuals' preferences and goals are accurately reflected in person-centered documents and updated as required.
• Facilitate Community Support Team meetings to celebrate accomplishments, develop and update Flourish Plans, and address care-related decisions.
• Provide direct support to people in the home and community to help them achieve their goals and outcomes.
• Promote natural support networks to assist with the development and maintenance of personal relationships.

Documentation & Compliance

• Complete all required service documentation in compliance with DHS and Trinity timelines.
• Monitor and document monthly progress toward identified outcomes, making service adjustments as needed under Network Director guidance.
• Complete Service and Support Agreements with people supported and their teams.
• Ensure health and well-being are coordinated in line with DHS regulations, agency policy, physician recommendations, and people supported preferences.
• Understand and apply regulatory standards including, but not limited to, IDHS rules and requirements.
• Maintain QIDP status through 12 hours of annual continuing education, including six hours from non-Trinity sources.
• Complete initial and ongoing medication authorization training for residential QIDPs.

Health & Financial Coordination

• Assist in coordinating health-related needs, including hospital or nursing home care and follow-ups.
• Help manage benefits and financial matters such as Social Security, Medicaid/Medicare, and