regional contract support staff

Job Requisition ID: 52084 
Closing Date: 01/08/2026
​Agency: Department of Children and Family Services
Class Title: SOCIAL SERVICE COMMUNITY PLANNER
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Starting Salary: $4,414/month. Full Range: $4,414-$5,926/month.
Job Type: Salaried
Category: Full Time 
County: Kane
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Regional Contract Support Staff.  Under general supervision, this position will receive, review, and process various day care related forms from private agencies, workers, and clients to provide requested day care services for eligible clients. The position will contact clients and providers to establish fees and reimbursement rates and conduct client self-certification process and recertification to initiate continued services.  The position will also audit, review, monitor, and complete monitoring and service level data reports regarding day care clients and providers and associated billing.  This position provides a great opportunity for someone who is detail oriented and focused on ensuring the Department receives the greatest value for its contract dollars.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and communication capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Contract Support Staff
• Audits, reviews, monitors, and completes monitoring and service level data reports regarding day care clients and providers and associated billing
• Serves as a resource for Department and private agency staff, day care providers, clients, and foster parents regarding day care policies, procedures, and