security officer

Summary

The Security Office will be responsible for the protection of hotel guests, associates and property. As well as, responding to and handling any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations of Dream Hotel Group.

• • Patrol all areas of the property including outside on a regular basis. Conduct regular floor patrols, property tours and crowd control

Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.

• Note, search for, handle and report any unusual circumstances, safety violations, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Correct and report any fire hazards to health and safety hazards

Complete security reports on a daily log including incidents of theft, accidents and safety violations.

• Complete the necessary security forms to document losses of property or personal injury to guests or associates. Ensure that any violations to law or hotel policy is investigated and reported
• Maintain all safety, security and emergency procedures/action plans and hotel disaster for the hotel; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid as needed.
• Conduct investigations of security incidents.
• Enforce the 'No Solicitation Policy' of the property.
• Preserve the safety and security of the guests, team members, OSHA compliance, adherence to federal, state and local standards
• Follow property and corporate guidelines to protect guests and staff, secure the assets, and minimize liability.
• Follow department policies, procedures, and service standards.
• All other tasks and duties as assigned

Qualifications

• Previous experience in a Security role
• Previous Hotel experience, recommended

• Certification in CPR and First Aid, preferred

• Must possess a professional presentation

• • Strong interpersonal and problem-solving abilities
• Highly responsible and reliable