Backroom Supervisor

Department:
Mooresville ReStore

FLSA Status:
Non-Exempt

Employment Status:
Full-Time

Pay Rate:
$19.50 per hour

Location:
121 Norman Station Blvd., Mooresville, NC

Mission-Driven Career Opportunity
Join one of the leading affordable housing nonprofits in the area

Habitat for Humanity of the Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation, and financial literacy training. As a
Backroom Supervisor
in our ReStore, you'll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Why Join Habitat?

• Competitive pay and full benefits package
• Industry-leading healthcare, dental, and vision insurance
• Flexible Spending Accounts (healthcare and dependent care)
• Generous paid time off and work/life balance
• 403(b) retirement plan with 3% organizational match
• Career growth and development opportunities
• Supportive, mission-driven culture and casual work environment

Essential Functions (other Duties As Assigned)

• Ensure all donated items are researched, accurately priced, ticketed, and safely moved to the sales floor in a timely manner.
• Collaborate with store leadership on the priority, timing, and placement of incoming donations and merchandise.
• Work directly with donation drivers regarding the safe loading and unloading of donations.
• Guarantee safe and prompt handling of all merchandise and donations in line with established policies and procedures.
• Assist in receiving and processing items dropped off at the receiving dock as needed.
• Supervise backroom operations to maintain a safe, clean, and efficient environment for employees, volunteers, and customers.
• Lead and engage staff and volunteers to ensure teamwork, productivity, and a positive culture.
• Provide excellent customer service and represent Habitat's values in every interaction.
• Conduct and document corrective action when necessary.
• Serve as a key-carrying supervisor, independently opening and closing the store and following all cash-handling procedures.
• Accurately complete reports and end-of-day documentation; operate a cash register as needed.
• Ensure all volunteers have a meaningful and safe experience while working in the ReStore.
• Represent Habitat Charlotte Region positively to all donors, customers, and community members.
• Maintain regular and reliable attendance and adhere to assigned schedules.
• Maintain professional appearance consistent with ReStore guidelines.
• Adhere to Habitat's Code of Conduct and organizational policies.

Qualifications
Education/Skills:

• Basic computer skills
• Basic math or POS experience
• Strong verbal and written communication skills
• Management and Customer Service experience
• Show initiative

Physical Requirements:

• Ability to stand for extended periods of time
• Ability to move merchandise throughout the store
• Ability to perform repetitive movements over long periods of time
• Ability to lift 50lbs. without assistance, 70 lbs. with assistance
• Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
• Ability to obtain Forklift Certification and operate a forklift on a regular basis
• Ability to climb steps to Forklift cab

Internal Interactions:
Habitat Staff

External Interactions:

• Customers
• Volunteers
• Donors
• Homeowners

Level of Authority:

• Requires minimal supervision
• Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management
• Report to the Store Manager

Estimated Time Commitment:
40+ hours/week. Rotating Monday-Sunday work week. Shifts scheduled based on the needs of the store, between the hours of 8:00 AM and 7:00 PM.

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of U.S.C

• 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.