Front Desk Coordinator

A brand new, state of the art dental practice is seeking help to establish the culture that will drive excellence in patient care and work environment. Do you want to enjoy coming to work and enjoy working for a boss who actually cares about you, your family and your development? Do you want to be a part of a dental practice that wants patients of all ages to walk away from their appointment saying, "Wow That was cool"? Then an opportunity to be a member of the team at Different Dental may be what you have been looking for. Our ultimate goal is to completely change people's perception about what a visit to the dentist looks and feels like. We want to provide comfort in a field that is usually approached with fear and hesitancy.

Dr. Stephen Martin is looking for highly motivated individuals with experience in the dental field that are looking to work in an environment where daily it will be proven that they are appreciated and that teamwork is the key to providing the ultimate positive patient experience. Located in Woodridge,IL in the Main Street Professional Building, Different Dental is right beside the IMAX Cinemark Theater in the Seven Bridges Community, providing excellent access and visibility to accomplish our mission, "To deliver excellent, patient-centered dental care by truly listening to our patients and a culture to support an exceptional team. Saving the world, one tooth at a time"

We are looking for a full time Front Desk Coordinator to fill an immediate need.

The Front Desk Coordinator is the first point of contact for our patients and plays a vital role in creating the aforementioned exceptional patient experience.

Responsibilities:

• Greet and assist patients in person and by phone
• Managing patient scheduling and confirming appointments
• Verify insurance benefits and explain estimates and patient responsibility accordingly
• Collect co-pays and payments at time of service
• Maintain accurate patient records and ensure HIPAA compliance
• Effective communication with admin and clinical team to keep the day running smoothly

Requirements:

• Prior dental front office experience
• Strong communication and customer service skills, including the ability to deal with and de-escalate patient conflict
• Comfort with discussing patient insurance and finances
• Organized, dependable, timely and able to multitask in a fast-paced setting
• Experience with dental software (Dentrix, Open Dental, Eaglesoft, Curve, or similar. Training will be given on the practice's chosen software)

Due to the nature of this being a brand new practice, experience is an absolute requirement. If the above description sounds like a culture you want to be a part of and a culture you want to help to establish with excellence, apply and you will hear back from our team.

"Come and see what makes us DIFFERENT"

In search of a bright future,

Dr. Martin and the Different Dental Team

Job Type: Full-time

Pay: $ $26.00 per hour

Benefits:

• Continuing education credits
• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Experience:

• Front desk: 2 years (Required)

Ability to Commute:

• Woodridge, IL Required)

Work Location: In person