CSR - Customer Service Representative

Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring a positive experience for our clients. This role requires strong communication skills and the ability to effectively manage customer interactions in a fast-paced environment.

Duties

• Handle cash transactions and maintain accurate cash handling procedures
• Collaborate with team members to resolve complex issues and improve service delivery.
• Uphold company policies and procedures while ensuring customer satisfaction.

Skills

• Excellent verbal and written communication skills in English; bilingual or multilingual abilities are a plus.
• Strong phone etiquette with the ability to engage customers effectively.
• Experience in sales or customer support is preferred.
• Proficient in cash handling and financial transactions.
• Ability to remain calm under pressure while managing multiple tasks.
• Strong problem-solving skills with attention to detail.
• A positive attitude and willingness to learn new processes.

Join our team as a Customer Service Representative, where your contributions will make a significant impact on our customers' experiences

Job Type: Full-time

Pay: $11.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person