VIP Host

The VIP Host at Hampton House is the first and last point of contact for our members and guests. Professional, approachable, and detail-oriented, the VIP Host ensures smooth arrivals, organized seating, and consistent hospitality throughout the night. This role requires strong communication, discretion with high-profile clientele, and the ability to coordinate seamlessly with the Hampton House team to deliver a polished and memorable nightlife experience.

• Find a Way – Deliver the best solution for every guest and team member.

• Positive Passion – Lead with optimism and enthusiasm.

• Hospitality Excellence – Anticipate, exceed, and personalize the experience for every guest.

• Respect and Care – Foster a safe, inclusive, and welcoming environment.

• Always Teaching, Always Learning – Share knowledge, build others up, and stay adaptable.

• Serve as the first and last point of contact for Hampton House guests.

• Manage guest lists, VIP tables, reservations, and walk-ins with precision.

• Recognize and warmly welcome frequent members, tastemakers, and VIPs.

• Anticipate and accommodate guest preferences, restrictions, and special requests.

• Read the flow of the room and adjust pace, tone, and presence to match the energy of the night.

• Coordinate with management, bartenders, servers, and security for seamless execution.

• Clearly communicate wait times, seating updates, and VIP placements.

• Lead host stand operations, train and guide new hosts, and delegate responsibilities effectively.

• Maintain accurate guest notes and records in OpenTable and internal systems.

• Assist with bottle presentations, specialty setups, and peak-hour flow as needed.

• Bring energy, professionalism, and composure every night.

• Maintain Hampton House's elevated aesthetic in tone, dress, and demeanor.

• Balance approachability with discretion when serving high-profile clientele.

• Set the tone for guest interactions by creating a polished, welcoming first impression.

• Act as a liaison between management, floor staff, and security.

• Ensure smooth communication during peak hours and special events.

• Anticipate team needs and support flow by stepping in as required.

• Share VIP updates and guest insights during pre-shift meetings.

• 2–3 years of hospitality or nightlife experience (VIP hosting preferred).

• Proven ability to thrive in high-energy, fast-paced environments.

• Strong organizational, multitasking, and leadership skills.

• Excellent verbal communication; bilingual (English/Spanish) a plus.

• Familiarity with upscale dining, cocktails, and nightlife trends.

• Experience with OpenTable or similar guest management platforms.

• Professional presence aligned with Hampton House standards.

• Minimum 21 years of age.

• Ability to remain poised and composed in high-volume environments.

• Availability for late nights, weekends, and holidays.

• Able to stand/walk for long shifts; occasional lifting up to 25 lbs.

This role operates under Hampton House's Service Charge pay model. A set service charge is automatically added to guest checks and distributed among eligible front-of-house team members, supporting consistent, commission-based earnings and qualifying for the 7(i) overtime exemption.